Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I downloaded 38.2.0 but it gets hung up "(Not Responding)" downloading emails in "important". Reinstalling did not fix Error message Apphang B1.

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 54 回表示
  • 最後の返信者: mariannefitzgerald

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

この投稿は Wayne Mery により に変更されました

すべての返信 (3)

Is "important" a folder you created, or a gmail folder?

mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

"Important" is an artifact of gmail, not a folder I created.

mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I went into Gmail settings and removed the importance markers and it solved the problem of Thunderbird getting hung up. I still don't understand why I had the issues after Monday's Thunderbird update (and not before) but at least it's working now.