Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When downloading it gets to the point of checking addons and gets stuck and wont open.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: cor-el

more options

How do I get past checking addons when I cant open Firefox after downloading Firefox35.0? It seems to download fine but then it gets to the point of checking Addon compatibility and stops.

How do I get past checking addons when I cant open Firefox after downloading Firefox35.0? It seems to download fine but then it gets to the point of checking Addon compatibility and stops.

すべての返信 (1)

more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.