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How to get to gmail? I've enabled cookies.

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  • Ultima risposta di jscher2000

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I just switched to Firefox. It will not go to my gmail account due to some "cookies" problem. I've ENABLED cookies. Please help.

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Modificato da philipp il

Soluzione scelta

Is this your first visit to Gmail since you installed Firefox, or has it worked before and just stopped working today?

Assuming it has worked at least once before, there could be an issue with a previously saved cookie.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

You can clear Firefox's cache using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on google.com (doesn't need to be in email), try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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Soluzione scelta

Is this your first visit to Gmail since you installed Firefox, or has it worked before and just stopped working today?

Assuming it has worked at least once before, there could be an issue with a previously saved cookie.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

You can clear Firefox's cache using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on google.com (doesn't need to be in email), try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?