Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

reformatted 2 computers need bookmarks back from sync

  • 4 risposte
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di wowow13

more options

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had the bookmarks synced .. does the sync backup my bookmarks on cloud?

so i can restore them ?

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had the bookmarks synced .. does the sync backup my bookmarks on cloud? so i can restore them ?

Soluzione scelta

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (4)

more options

You need three things to connect a "new device" to your Sync account to recover your data from the Sync Server.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

more options

i was having problems remembering my login password etc

then i had it resent to me

the recovery key didn't match so i req a new one .. i got in but none of my bookmarks are there

more options

Soluzione scelta

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

more options

crap ok thanx anyway

thank you for the prompt responses