Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I tried the upgrade and keep getting the box that says "your computer must be restarted to complete a previous upgrade" and will not complete after restaerting.

  • 3 risposte
  • 4 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di Vivek

more options

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

Soluzione scelta

You are welcome :)

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

more options

Hi,

Please try deleting the updates.xml file and the updates folder in the Firefox installation directory, if present.

more options

Solved my problem, thanks!

more options

Soluzione scelta

You are welcome :)