Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

When clicking a link normally - a new tab would open, but in this version a new window opens and there are 2 blue bars - the bar at the top of the browser and on the left hand side is a orange firefox button - Next time i start firefox it crashes!!!

  • 5 risposte
  • 2 hanno questo problema
  • 10 visualizzazioni
  • Ultima risposta di Hasan

more options

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side.

I have already asked this question and was adviced to start in safe mode - this did not help either.

Please help me quickliy, it is really annoying.

Thanks Richard

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side. I have already asked this question and was adviced to start in safe mode - this did not help either. Please help me quickliy, it is really annoying. Thanks Richard

Soluzione scelta

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile


Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK


Check and tell if its working.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (5)

more options
more options

Thanks for your answer, but i posted my question, because nothing of the above works.

Still need help with this issue!

Thanks Richard

more options

Soluzione scelta

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile


Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK


Check and tell if its working.

Modificato da Hasan il

more options

Hi mha007

Thanks for your help. The hint with the new profile worked! I downloaded version 7 yesterday and in this version i don`t have the above problem.

Thanks anyway, richard

more options

Glad to hear it

Modificato da Hasan il