Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

when I enter gmail it will not load except basic HTML

  • 2 risposte
  • 6 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di Prenjo

Prenjo
Prenjo
more options

I have been using Firefox for years and love it. Suddenly I am no longer able to load gmail except for the slow HTML version. The fast version continues to load fine with windows explorer. I have run all my security software to check for malware and viruses. That did not solve the problem. I have also gone to your website and updated all my add-ons to the most current version. This did not help either.

I have been using Firefox for years and love it. Suddenly I am no longer able to load gmail except for the slow HTML version. The fast version continues to load fine with windows explorer. I have run all my security software to check for malware and viruses. That did not solve the problem. I have also gone to your website and updated all my add-ons to the most current version. This did not help either.

Tutte le risposte (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Prenjo
Prenjo Utente che ha posto la domanda
more options

I cleared the cache and it made no difference. Still cannot get gmail to load in fast version