When Firefox shows me an update and asks if I'd like to update, I click continue, but it doesn't update. It just goes to a "software update" window and says "connecting to the update server..." and then doesn't do anything else. It never updates. HELP!
When I sign on to Firefox, a "Software Update" pops up and asks if I'd like to update Firefox. I click Yes/Continue and when I do, the page says "Downloading Firefox" - connecting to the update server... - but it never finishes. It continually shows the blue/white striped line.
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Start at http://www.mozilla.com and download the latest version. At the completion of the download don't let the setup start Firefox for you, when the setup ends, start Firefox in your normal manner this way you will be less likely to create a new profile. The extra startup pages are temporary -- read them. The next time Firefox comes up you should be back to starting with your normal home page.
Note: Firefox must be down once the install starts.
- Close Firefox with File>Exit. Then make sure Firefox is not running --
- On Windows: check the "Processes" tab in the Windows Task Manager.
- On Mac: Firefox > Quit then Command+option+Esc, if Firefox running use Force quit
Permission errors on Mac: "If you were getting permission errors on a Mac, download the latest Firefox version, then uninstall and reinstall Firefox. Do not let the uninstall remove remove anything but Firefox itself; otherwise, you will lose your profile directories and files as they contain your settings, bookmarks, history, extensions, passwords, and cookies.
If you can't download as mentioned above, find your system and the Firefox version you want in releases, download and start the install as seen above
Sorry, this answer did not help my problem. Would someone from Firefox PLEASE contact me with how to fix this problem?!!