Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è chiusa e archiviata. Inserire una nuova richiesta se occorre aiuto.
Risolto Bloccata Archiviato

Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Firefox Risoluzione dei problemi
SuMo Bot risposto
SuMo Bot
SuMo Bot

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either. Kind regards Atomino Zweitausend

Tutte le risposte (2)

FredMcD
FredMcD

Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

SuMo Bot
SuMo Bot Utente che ha posto la domanda

Soluzione scelta

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino

SuMo Bot
SuMo Bot Utente che ha posto la domanda

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.