I'm a internet crime victim of Google (FBI involved) and I need control of my internet browsers, How do I delete everything?
Google has taken over my computers, and have control of my browsers, phones, all my devices to include my printer. I just want to completely clean Firefox but there are files that they have made unavailable for me to delete. They went into my windows system files and loaded me down with add-on's and are using Parental Controls to limit my access to my own computer. Maybe it would be better if I closed my account and opened a new one after all my devices are clean, and back in my full control?
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mdoolittle2 said
Maybe it would be better if I closed my account and opened a new one after all my devices are clean, and back in my full control?
Which "account" are you referring to?
If that is a Firefox Account, for Sync and other Mozilla services, yes starting with a new Firefox Account is recommended.
You can try this to cleanup what ever is in there : https://www.adlice.com/download/roguekiller/
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
P.S. Change All of your passwords Eerywhere, and verify that all of the profiles have your correct information.
If you login your computer to a user account with administrator permissions or additionally boot in Windows Safe Mode then you should be able to take full control and ownership of files and folders.
Note that Firefox uses the "chrome://" protocol to access its internal files and use chrome in other cases like userChrome.css (no relation with Google Chrome).
The chrome://FirefoxAccounts entry in the password manager stores the Firefox Sync account authentication data (kA and kB) in JSON format.