I received a prompt to "refresh" and now have NO BOOKMRKS! BAD!!!!!
I have followed instructions to retrieve my bookmarks of MANY years of family history research, etc. and am SICK at the thought of losing all of that work !
I am NOT impressed with FIREFOX. It is NOT user friendly.
Tutte le risposte (2)
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Refresh is supposed to carry forward your bookmarks into a refreshed Profile; bookmarks shouldn't get deleted.
As FredMcD mentioned the Refresh procedure will create a folder on your desktop that is labeled Old Firefox Data which would contain a backup of your bookmarks and browsing history in the places.sqlite file.
If you don't have that Old Firefox Data folder I would suspect that you stopped the Refresh procedure before it ran its full course, which can seem to take a long time depending on how old the Profile is and how much data it contains.
The first time I did the Refresh (to see what that feature was all about) it was with a fairly fresh Profile that I didn't use for much other than testing new features in Firefox (only a few months old and not used very often); well, that procedure ran for close to 5 minutes, with no "progress meter" to indicate how far the procedure was had gone and how much time remained. I got tired of waiting for it to end, thinking the process was hung-up and I force closed Firefox; that was the end of my data - POOF that data was gone due to my impatience. But my bookmark backups remained in the Profile folder so I was able to restore that last backup and didn't lose my bookmarks.
Data is held in RAM and when Firefox is closed the RAM that Firefox is/was using is cleared, as is how Windows works with all applications.
That said, you should have bookmark backups available. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups