Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can log in facebook via frefox.

  • 1 risposta
  • 1 ha questo problema
  • 21 visualizzazioni
  • Ultima risposta di Josh Ross

more options

When i try to log in mh account in facebook it warns me of a virus and make me download kaspersky(my antivirus) to deal with it. I dont dowlooaded it. When i log in from another browser there is no problem. Also via firefox i can log in other accounts in facebook. Is this a virus or REALLY my account in facebook has a virus??

When i try to log in mh account in facebook it warns me of a virus and make me download kaspersky(my antivirus) to deal with it. I dont dowlooaded it. When i log in from another browser there is no problem. Also via firefox i can log in other accounts in facebook. Is this a virus or REALLY my account in facebook has a virus??

Tutte le risposte (1)

more options

Your account can be potentially hijacked. I assume you didn't contact any people on the mentioned virus pop-up right?

Kaspersky will never ask you to download it through advertisements, so that is most likely an issue. Uninstall the applications that you were asked to install and try these steps:

1. Check your browser for any add-ons or extensions you do not recognize and remove them. 2. Check your installed programs and see if there isn't anything suspicious that was installed lately (If there is, simply remove them). 3. Install any popular antivirus and do a quick scan (Majority of the providers do have free versions of their software). Or just use Windows Defender. It works really well in most cases. 4. Install and scan your PC with Malwarebytes and Hitman Pro to clean most adware.

Afterward, see if the issue is gone. If not, we can try a more thorough solution.