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I went onto a site, and was told that there was a virus on my mac, I contacted apple and removed on computer, apple said I should contact you to detect changes

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apparently when you are hacked your search engine configurations can be changed in Safari or Firefox, any help about how to check?I think I don't need a flash drive, apparently they are more easily hacked???? thank you, Novice.

apparently when you are hacked your search engine configurations can be changed in Safari or Firefox, any help about how to check?I think I don't need a flash drive, apparently they are more easily hacked???? thank you, Novice.

Soluzione scelta

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

Note that it is not sure that you are hacked. It is more likely that the website got hacked.

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Hello redbirdchalet,

I'm sorry to hear that you had a problem with malware on your computer. I would like to provide you with a site on how to fix any problems with Firefox that might be caused by malware Firefox issues caused by malware Troubleshoot Firefox issues caused by malware . That site includes a section on how to correct the search settings. I hope that helps.

If you need any more information please let us know.

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Soluzione scelta

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

Note that it is not sure that you are hacked. It is more likely that the website got hacked.