Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How to get rid of Search Know Ads (it does not appear in list of add-ons or installed programs)

  • 2 risposte
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di EricFirth

EricFirth
EricFirth
more options

When I use Google to search for an item the search results appear followed shortly afterwards by a list other results at the top of the results list grouped under a Search Know Ads title. I cannot find Search Know under any add-ons or installed programs, so I can't use Add/Remove Programs under Control Panel to remove it. It is very annoying, particularly as the list of links appear to be an echo of my search item with no relevance to it. The only way to remove it (so far) is to left click the cross at the bottom RHS of the Search Know Ads group.

When I use Google to search for an item the search results appear followed shortly afterwards by a list other results at the top of the results list grouped under a Search Know Ads title. I cannot find Search Know under any add-ons or installed programs, so I can't use Add/Remove Programs under Control Panel to remove it. It is very annoying, particularly as the list of links appear to be an echo of my search item with no relevance to it. The only way to remove it (so far) is to left click the cross at the bottom RHS of the Search Know Ads group.

Soluzione scelta

You have adware &/or other malware on the computer.Please post back to let us know how you get on and what you find.

Look at and follow instructions in

Also make sure you have scanned with all the tools listed in our article

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

John99
John99
more options

Soluzione scelta

You have adware &/or other malware on the computer.Please post back to let us know how you get on and what you find.

Look at and follow instructions in

Also make sure you have scanned with all the tools listed in our article

EricFirth
EricFirth Utente che ha posto la domanda
more options

Superantispyware solved the problem. I did also have to remove Search Know add-on from my Mozilla Firefox account, which had reappeared after removing all the identified threats.

Thank you.