Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox keeps crashing during Facebook sessions, why?

  • 1 risposta
  • 4 hanno questo problema
  • 26 visualizzazioni
  • Ultima risposta di FredMcD

Paulito1957
Paulito1957
more options

I have narrowed my problem down to Facebook, Firefox just crashes while I am on Facebook and no other site, I can be online all day and not crash, but get on Facebook for 5 minutes, and it crashes, I get an error message 'Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

I have narrowed my problem down to Facebook, Firefox just crashes while I am on Facebook and no other site, I can be online all day and not crash, but get on Facebook for 5 minutes, and it crashes, I get an error message 'Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

Tutte le risposte (1)

FredMcD
FredMcD
more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible