Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 1 risposta
  • 1 ha questo problema
  • 3 visualizzazioni
  • Ultima risposta di philipp

more options

Hi, (sorry for my bad english): I have Firefox Mozilla on a Windows XP. Since today (22/12/15) it has crashed every time I run the program, even in Safe Mode. I tried to update it, to update windows, to uninstall and to reinstall mozilla, but the problem remains. I have AVG antivirus and it reports no virus. My last crash report is bp-99689b9e-58d6-4a64-86c6-9b7772130917. I hope that my request will be answered, if it won't, I will continue to use Google Chrome as browser. Thanks, goodbye.

Soluzione scelta

hi, this is just a guess, but in case you have nvidia's network access manager or forceware network manager software installed, please go into your system control panel and uninstall it (or go there and have look if it is listed there, if you're unsure about this).

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (1)

more options

Soluzione scelta

hi, this is just a guess, but in case you have nvidia's network access manager or forceware network manager software installed, please go into your system control panel and uninstall it (or go there and have look if it is listed there, if you're unsure about this).