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Desktop icon not working

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I installed thunderbird on windows 7 32bit and after getting it all set up, the desktop icon now does not work. Clicking it does nothing. After a computer restart it works, but once I close Tbird it goes back to not working.

I installed thunderbird on windows 7 32bit and after getting it all set up, the desktop icon now does not work. Clicking it does nothing. After a computer restart it works, but once I close Tbird it goes back to not working.

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If you use Windows file explorer to navigate to the Thunderbird program files, (In Win 7 - C:\Program Files(x86)\Mozilla Thunderbird\) and double-click the file thunderbird.exe does Thunderbird open?

If it opens in file explorer, you should delete the present shortcut on the desktop and create a new one by right-clicking the 'thunderbird.exe' file and choose 'Create Shortcut' in the context menu.

Additional steps are mentioned in the solution given in this question from April 2015.

Thunderbird will not open, even in safe mode
https://support.mozilla.org/en-US/questions/1057785

TB-38.4 Win10-PC