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Firefox crashes at launch

  • 5 risposte
  • 3 hanno questo problema
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  • Ultima risposta di vpun914

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Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago

It keeps trigger the crash report when clicking the Firefox icon

I've already followed all problem solving steps advised on the support forum.

Here is the submitted crash report number:

bp-7e83c5b1-4b36-4b49-bfd2-588d92151004

Thanks a lot!

Soluzione scelta

Tutte le risposte (5)

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hi vpun914, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

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Hi, it seems that the crash may be caused by Applian Freecorder on your computer, so you could try removing it from your programs.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Don't know why the Applian Freecorder cannot be removed or uninstalled .........I have already tried many times by clicking uninstall button on this page, or even click the uninstall.exe file under Program Files.....

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Soluzione scelta

Hi, you could try Revo uninstaller.

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Yes! My Firefox is back finally after using Revo uninstaller!

Million thanks Scribe!