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Firefox crashes upon attempting to print “Disqus” comments via “This frame” then “Print frame” route

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I once relied on Firefox to print enormous quantities of reader Disqus-generated comments on a host of different web sites, since Firefox handled the memory management requirements better than all other browsers I've used. In November of last year, however, I allowed myself be conned into upgrading Firefox, since which point EVERY attempt to print Disqus comments via the right click “This frame” then “Print frame” route has resulted in a Firefox crash—every one, haven't achieved a single success. I've upgraded the Adobe “Create pdf” add-on; deleted then re-installed the Adobe document print driver in the Windows control panel; upgraded Firefox again (today); retried the drill in safe mode; etc.—all with no effect. This is the link to the latest crash report: bp-a1a4a752-6d4c-418f-a90d-4a1f72150404. Attempting to print comments generated by programs other than Disqus seem to work fine.

I mightily regret having been gulled into the original upgrade, since I effectively swapped a program that was working superbly for one that doesn't work at all. For whatever help you can provide, please accept my sincere thanks in advance.

I once relied on Firefox to print enormous quantities of reader Disqus-generated comments on a host of different web sites, since Firefox handled the memory management requirements better than all other browsers I've used. In November of last year, however, I allowed myself be conned into upgrading Firefox, since which point EVERY attempt to print Disqus comments via the right click “This frame” then “Print frame” route has resulted in a Firefox crash—every one, haven't achieved a single success. I've upgraded the Adobe “Create pdf” add-on; deleted then re-installed the Adobe document print driver in the Windows control panel; upgraded Firefox again (today); retried the drill in safe mode; etc.—all with no effect. This is the link to the latest crash report: bp-a1a4a752-6d4c-418f-a90d-4a1f72150404. Attempting to print comments generated by programs other than Disqus seem to work fine. I mightily regret having been gulled into the original upgrade, since I effectively swapped a program that was working superbly for one that doesn't work at all. For whatever help you can provide, please accept my sincere thanks in advance.

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Tutte le risposte (4)

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There is a bug that is still being investigated that is associated with the bug signature, however I currently do not have a work around for the meantime. Is it possible to save the webpage first then print it in another program?

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Guigs2, thanks for the response. Yes, I can save the content of the webpage, then copy to another program for printing, but the drill within FF was much easier & direct (of course). Do you expect a fix for the identified bug, or is this the end of the road? If/when there should ever be a fix, how will I know of it? Thanks again.

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I am not sure if its the end of the road, if running Firefox with that viariable in the bug comment https://bugzilla.mozilla.org/show_bug.cgi?id=1019063#c16 is up your alley, that would be a useful piece of information. I do not have any eta however.

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Guigs2, thanks again. The info in the link provided is over my head, unfortunately. Is there a source of previous versions of FF that I could, if only by trial & error, find one that fits my needs? (I don't remember the last version number that I had that did what I wanted, sorry.)