Showing questions for topic:
  • Send and receive email

won't save drafts

This isn't a crash, but it's an error that keeps happening as I'm typing my email. It's a problem with saving drafts. The error message reads : Error while saving draft. … (gụkwuo)

This isn't a crash, but it's an error that keeps happening as I'm typing my email. It's a problem with saving drafts. The error message reads : Error while saving draft. The configured key id "0x8DC635DD33C6A871" cannot be found on your keyring.

I can't type an email longer than say 30 seconds without this error constantly coming up until I send the email. (Needless to say I also can't save to drafts)

Uninstalled and reinstalled Thunderbird and same problem.

My computer was wiped and I imported my last profile when installing Thunderbird.

Would not want to lose all my email in order to start a fresh profile :(

Also, as I was went looking for the version of Thunderbird I noticed it seems to be having trouble doing an update. I'm using the release update channel.

Been using Thunderbird for 25 years and never had this issue before.

Asara ya 3 11

using thunderbird --under file tab is "email link" -- nolonger works with Windows 11

When attempting to send a web address under "file" tab using Thunderbird, there is an offering "email Link". "email link" does nothing with Windows 11 but worked with Wi… (gụkwuo)

When attempting to send a web address under "file" tab using Thunderbird, there is an offering "email Link". "email link" does nothing with Windows 11 but worked with Windows 10? I have to copy and paste to send a web address to a mail recipient.


                                     tj28@optonline.net
Open 5 36

Can't get mail anymore because of "Unable to write the email to the mailbox".

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file syst… (gụkwuo)

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I use Thunderbird on two Windows machines, and the problem is on both, so it is something in the interaction with the server, however, there is no problem accessing the mail via webmail directly on the server.

I have tried to change password on the account, but the problem did not go away. In fact, I got the box to tell me that the old password did no longer work, so I know that the problem pops up after log in to the account. Before the error message appears, the message "downloading 208 messages" (or something similar) briefly appears.

Is there a way to find out exactly what fails?

Asara ya 5 45

several IMAP accounts

I use Thunderbird 140.9.esr and happened to notice some strange behavior a few weeks ago: I have 5 email accounts, all of which I access via IMAP. Immediately upon syncin… (gụkwuo)

I use Thunderbird 140.9.esr and happened to notice some strange behavior a few weeks ago: I have 5 email accounts, all of which I access via IMAP. Immediately upon syncing, some (not all) emails disappear from the inbox of the first account and appear in the inbox of the third account. When I then manually move the emails back to the correct inbox, they remain there permanently.

When I check the accounts via webmail, the emails have indeed been moved from one server to the other. At first, I thought it was a problem with my filters, but none of the filters were set up to move emails from one server to another. When I disable all filters, the problem persists. Could it be that I made a mistake in the account settings? However, the accounts have been set up for several years now, and I’ve been using Thunderbird for just as long. I didn’t notice this error in earlier versions.

Open 9

How to solve the problem with the constant message "No new messages to download"?

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters! Tried: -Logged in to my a… (gụkwuo)

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters!

Tried: -Logged in to my account again, clearing old data. Didn't help. -Tried "Repair Folder" -Deleted filters -Deleted indexes None of these helped. How can I fix the problem? This didn't happen before, but it appeared with version 150.0.1.

Open 27

Login to the server pop.gmx.net with username "..." failed.

Login to the server pop.gmx.net with username "..." failed. I have several accounts with GMX. Two work, and the other two display the above error message. Everything work… (gụkwuo)

Login to the server pop.gmx.net with username "..." failed.

I have several accounts with GMX. Two work, and the other two display the above error message. Everything works when I log in via a browser, but not in Thunderbird. The account settings are identical for all four accounts except for the password and username.

What can I do?

Thank you in advance.

Asara ya 5 108

authentication failure while connecting to server imap.gmail.com

Hi I regularly get a message popping up when I attempt to access my gmail emails in Thunderbird stating that there was an Authentication Failure while connecting to serve… (gụkwuo)

Hi I regularly get a message popping up when I attempt to access my gmail emails in Thunderbird stating that there was an Authentication Failure while connecting to server imap.gmail.com. I cannot find a solution as to how I get over this error and could find nothing on the Thunderbird forum regarding this problem. Help! regards Eric Athroll

Open 18

Version 19.0b1 text select color doesn't show up in message compose window

When I select text in message compose window, the text select colour remains white, same as the background colour. I'm using dark theme in message composer just to avoid … (gụkwuo)

When I select text in message compose window, the text select colour remains white, same as the background colour. I'm using dark theme in message composer just to avoid this problem.

Miui - android 10 I think an update to Thunderbird broke this. Else it was working perfectly.

Asara ya 2 36

How do I view the messages referenced by the dialogue asking me "Do you want to send your unsent messages now?"

How do I view the messages referenced by the dialogue asking me "Do you want to send your unsent messages now?" This dialogue suddenly started to appear when I startup T… (gụkwuo)

How do I view the messages referenced by the dialogue asking me "Do you want to send your unsent messages now?" This dialogue suddenly started to appear when I startup Thunderbird. The dialogue has two buttons: "Send Now" and "Later." Thanks

Asara ya 4 36

Thunderbird not receiving new emails

After using Thunderbird without issue for several years, yesterday suddently it stopped receiving new emails. It seems like the connection times out. My internet service … (gụkwuo)

After using Thunderbird without issue for several years, yesterday suddently it stopped receiving new emails. It seems like the connection times out. My internet service provider hasn't been able to help me, they guided me to change some settings but it hasn't worked. In the end they have said to just use their webmail, which I find difficult to use and disorienting.

Please help me get my Thunderbird back up and running.

Open 45

How do I create mail filters with wildcarded parts?

Hi, I would have posted this on this previous question by the same name https://support.mozilla.org/bm/questions/1266115 However it has been closed from further discussio… (gụkwuo)

Hi,

I would have posted this on this previous question by the same name https://support.mozilla.org/bm/questions/1266115 However it has been closed from further discussion despite being the top search google link for "thunderbird filter contains wildcard"

And what I wanted to say is that

This should long have been core functionality It is not even apparent when you make the filters, that wildcards (*) don't work So you make a ton of filters and they're silently broken !!!

I find the general filter creation process very cumbersome, almost almost every setting has to be changed every time, the main window, locks so you can't copy-paste from it mid-filter-creation and many many other quirks that make each filter creation an annoying 20 steps process, core among which, is the inability to create a destination folder on the fly while creating the filter !


But yeah, no wildcard support is kind of crazy

for example I want to put all emails from pizzahut in a folder

But they randomly change their From URL to @a.pizzahut.ca @b.pizzahut.ca @c.pizzahut.ca @d.pizzahut.ca @e.pizzahut.ca @f.pizzahut.ca

It's like they know the filters can't wildcard ! they is super annoying !!

Open 3 72

Can't download Comcast emails but can send emails

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and… (gụkwuo)

After tried many suggested steps to trouble shooting the problems, it still can't download Comcast emails. It keeps pop up "enter password" or "password failed" again and again. But I can send emails. I can't upload the trouble shooting information file to send. Thanks

Asara ya 3 45

Send Message Error only when sending mail using a SoGO acount

I have a SoGO email account through my educational institution. I configured the new account in Thunderbird just as I did with my other email accounts (which are all func… (gụkwuo)

I have a SoGO email account through my educational institution. I configured the new account in Thunderbird just as I did with my other email accounts (which are all functioning well). My SoGO email was verified to be working, and I was able to receive new emails and also search my old emails. However, when I try to send emails, I come up with a Send Message Error that says Authentication required. I have checked the email address, the Outgoing Server, the authentication methods, and the server settings, and I can find nothing that is wrong. I am still able to send emails from the other accounts, and I am able to get incoming emails to the SoGO account, I just can't send them.

Open 1 15

change of servers

Hi, I' ve been using Thunderbird for years with no problems, but the other day my servier changed their settings and now Thunderbird won't recieve any of e-mails. They se… (gụkwuo)

Hi, I' ve been using Thunderbird for years with no problems, but the other day my servier changed their settings and now Thunderbird won't recieve any of e-mails. They sent me settings and finally I figured out them to work on my phone, but not on Thunderbird. The new serivcers address is "ny201.whpservers.com" and the incoming port is 995 and the outgoing port is 465. I used the same settings that I used for my phone, but they won't work on Thunderbird. I'm supose to use SSL for incoming/outgoing messages and when I use testing connection to server I get a message of "The certificate for mail.dostie.net:995 is not valid for that server. Someone could be trying to impersonate the server and you should not continue." Can you please provide help to resolve this issue.

Thank you Donald Dostie

Open 1 18

Keep getting an error message when mail comes into my inbox

The attached message pops up when in coming mail is coming in, not anything gong out. How can I fix this. See attached image. I have checked my sent messages..nothing sho… (gụkwuo)

The attached message pops up when in coming mail is coming in, not anything gong out. How can I fix this. See attached image. I have checked my sent messages..nothing shows up..I have checked my out box in local folders still nothing shows up

Open 1 63