Showing questions for topic:

My daughter's email somehow ended up in my junk folder and I have not been able to keep it out.

I have marked it as Not Junk multiple times, reset my settings to NOT use adaptive Junk, added my address books to the exception list, removed junk history, and none of i… (gụkwuo)

I have marked it as Not Junk multiple times, reset my settings to NOT use adaptive Junk, added my address books to the exception list, removed junk history, and none of it has worked. Help!

Solved 5 70

Include email source data when forwarding spam to [Agency/Gov] reporting addresses

Feature Request: When a user reports spam to an official agency (e.g., report@phishing.gov.uk), Thunderbird should automatically detect the endpoint using pattern matchin… (gụkwuo)

Feature Request: When a user reports spam to an official agency (e.g., report@phishing.gov.uk), Thunderbird should automatically detect the endpoint using pattern matching and prompt the user to forward the message as an attachment (.eml format) rather than inline, preventing the loss of critical routing headers like DKIM, SPF, and Received: chains necessary for cyber investigators. This logic could either intercept a manual forward with a prompt asking to attach the original source data, or as an alternative, it could be integrated directly into Thunderbird’s existing "Spam / Junk" button to automatically package and auto-route the pristine email source data to the designated agency upon click.

Solved 2 50

delete email from inbox

I have 4 email account. One account will not allow me to delete or send to junk box. When I press delete nothing happens. The emails (at least 30) that came in are marked… (gụkwuo)

I have 4 email account. One account will not allow me to delete or send to junk box. When I press delete nothing happens. The emails (at least 30) that came in are marked junk too. The other 3 account work fine. I have had these 4 account for years and never had a problem. I have done a complete scan with Norton and nothing came up. Thank You in advance

Solved 2 30

Wie lösche ich eine defekten Spam / Junk Ordner im Konto (Pfad falsch) ?

Hallo ich brauche Unterstützung, Wie/Wo kann ich diesen Ordner Spam' in meinem Thunderbird Account '[edited]@t-online.de IMAP' entfernen/löschen? Die Pfadangabe 'imap://… (gụkwuo)

Hallo ich brauche Unterstützung,

Wie/Wo kann ich diesen Ordner Spam' in meinem Thunderbird Account '[edited]@t-online.de IMAP' entfernen/löschen? Die Pfadangabe 'imap://juergen.plenske%40t-online.de@secureimap.t-online.de/INBOX/Junk' des ersten Ordners ist falsch. Der INBOX-Ordner auf t-online heist 'Spam' und funktioniert als zweiter Ordner (unterhalb) korrekt.

Vielen dank für eine Lösung dieses Problems.

Solved 4 109

Showing junk mail in empty folder

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen. In the column on my left side that has my account and folders for tho… (gụkwuo)

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen.

In the column on my left side that has my account and folders for those accounts it is showing 5 in my junk account. But in the preview window to the right of that column there is nothing showing as far as any entries as junk mail. It is completely blank. What do I need to do to clear this 5 from the left column Junk folder??

I have tried resetting the machine and that did not work. I even went into the webmail site for my email provider and there is no junk email showing there at all so as far as my email provider goes, it looks like everything is working there.

Bob

Solved 2 80

my gmail emails are bounced or go into spam for all bt (btopenworld & btinternet) addresses. Is there anything I can do at my end to stop this??

I've recently switched from Outlook to Thunderbird, retaining my gmail address. I'm finding all emails sent to a bt email address either goes into spam, if cc, or reject… (gụkwuo)

I've recently switched from Outlook to Thunderbird, retaining my gmail address. I'm finding all emails sent to a bt email address either goes into spam, if cc, or rejected if bcc. I think this is bt issue for the receipts to resolve but is there anything I can do at this end?

Solved 3 50

What does this button do? What did it do & how do I undo it?

Hi, I had selected a couple of emails and went to press the menu button dots, but hit this button instead. Emails vanished. How do I undo what I did? I can't find a dumm… (gụkwuo)

Hi,

I had selected a couple of emails and went to press the menu button dots, but hit this button instead. Emails vanished.

How do I undo what I did?

I can't find a dummies guide to the basic android app interface.

Thanks

Solved 1 70

Anti-spam program that learns

What is an easy to use anti-spam program for Thunderbird that will allow me to easily mark new messages "block sender" or "block domain?" My e-mail host InMotion and the… (gụkwuo)

What is an easy to use anti-spam program for Thunderbird that will allow me to easily mark new messages "block sender" or "block domain?" My e-mail host InMotion and their Spam Assassin does not support quick and easy marking of new messages.

Solved 5 50

Thunderbird will not let me delete all the junk from my Junk folder.

Starting yesterday, Thunderbird will not let me delete all the junk from my Junk folder. When I right click on it and select Delete, T-bird freezes with NotResponding and… (gụkwuo)

Starting yesterday, Thunderbird will not let me delete all the junk from my Junk folder. When I right click on it and select Delete, T-bird freezes with NotResponding and I have to restart it. Once I went through and used Delete on the individual files within the Junk Folder. When I restarted T-bird, it had moved all those files to my Inbox - several thousand of them.

Can I simply delete the Junk file at \AppData\Roaming\Thunderbird\Profiles\hxza0a1k.default-release\Mail\mail.aircraftdesign.com? Or would that kill the whole thing?

Any other workaround? I spent 4 hours talking to Network Solutions, they checked all my account settings and said it is all correct.

Solved 2 80

I keep getting 30 to 40 messages in my junk folder every day that are not junk or spam

I keep getting 30 to 40 messages in my junk folder every day that are not junk or spam. I keep moving them to my inbox folder but many of the same messages keep going to … (gụkwuo)

I keep getting 30 to 40 messages in my junk folder every day that are not junk or spam. I keep moving them to my inbox folder but many of the same messages keep going to the junk folder.

Solved Echekwara 4 139

Two changes to spam filter

A couple of suggestions. 1) After opening an email marked as spam (by Thunderbird's spam filter), there is no option to confirm that this is, indeed spam. The email can … (gụkwuo)

A couple of suggestions.

1) After opening an email marked as spam (by Thunderbird's spam filter), there is no option to confirm that this is, indeed spam. The email can be marked as "Not spam," but not confirmed to be spam. Unless I'm missing something, I have to go back to the inbox, mark it as spam manually, and then it is automatically sent to the spam box.

2) Assuming I understand the spam filtering correctly, once Thunderbird marks emails as spam, they remain in the inbox for at least 1 day (or longer if desired). I would like to have those emails sent IMMEDIATELY to the spam box, where I can still examine them to make sure they're spam before deleting them.

That way, the inbox will have only emails that either are not spam at all and those that haven't been marked as such.

As the system now works -- unless I'm misusing it somehow -- once the filter marks emails as spam, I still have to wade through them to sort out the good ones. In my view, that pretty much defeats the purpose of having the filter in the first place. I still have to "mark" them as spam again to get them sent to the spam box.

Perhaps I should note that this inbox gets dozens of spam emails every day and that I check it multiple times per day.

Solved 10 159

Messages with FileLink considered as spam

When I send a mail with FileLink, I get the message: "The message could not be sent. An error occurred while sending the email. The server responded with: “Spam message r… (gụkwuo)

When I send a mail with FileLink, I get the message: "The message could not be sent. An error occurred while sending the email. The server responded with: “Spam message rejected.” Please check the message and try again." (actually, in French: "L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur a répondu : Spam message rejected. Veuillez vérifier le message et essayer à nouveau.")

I made different tests:

  • change email source (so, change SMTP server): it worked - but I do not want to change the standard SMTP server of the initial email address
  • after the first error, the attached file, which is a shortcut to the big file, can be suppressed, and not the link in the body of the message ; sending the message is accepted

So, I suspect the spam filter to refuse the "attached shortcut".

The question: Is there a way to configure the FileLink feature so that it does not attach a file, but just add the link the body of the message?' Or are there other neat workarounds?'

Solved 4 80

unwanted emails that I can only delete or unsubscribe from. There needs to be a deterent that stops the unwanted emails

Its great that I can simply delete unwanted emails. However, the senders seem to never honor the unsubscribe request. And using unsubscribe just lets the sender know the … (gụkwuo)

Its great that I can simply delete unwanted emails. However, the senders seem to never honor the unsubscribe request. And using unsubscribe just lets the sender know the email address is active. Its a never ending cycle of invading my privacy. Why can't Thunderbird create an option where unwanted emails can be directed "quarantined". A firewall that recognizes and stops the sender from emailing me period.

Solved 2 60

On new hp laptop the email trash file shows no option "empty trash" option anymore.

Trying to start using new laptop HP Omnibook 7 14". All going well, but small differences are a problem. I think I had it all yesterday, but today when I read emails a… (gụkwuo)

Trying to start using new laptop HP Omnibook 7 14". All going well, but small differences are a problem. I think I had it all yesterday, but today when I read emails and put them in "trash" I could not find the empty trash icon, not in the trash icon nor in the menu above.

Solved 1 70