Ngwaahịa Niile Community Forum

I've been relying on backup/recovery from backup because firefox now deletes my profile/session every time it does a meaningful update (several times a month).

Now, one stupid/broken thing is that I have to re-enable backup every time I restore my profile/session (this setting, backup ON, should be included in the profile/session!).

The second broken thing is that now I can't re-enable backup today, after yesterday's update.

I can fakely turn backup ON, but when I click "backup now", I always get "Hmm, there was a problem backing up. Learn more"

Learn more has no useful information. Waiting a few minutes, like it suggests, does nothing. Now, I'm going to get my profile deleted the next time firefox updates, and I won't even be able to restore from backup.

Finally, whoever's in charge of this feature needs to learn English. Log in is a verb, login is a noun and an adjective. Similarly, back up is a verb, backup is a noun and and adjective. You can't "backup" your profile. You BACK UP your profile. A backup is a noun. You can't do nouns. You do verbs. I back up my profile. I back up (verb) the backup (noun) in a backup (adjective) file.

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

Hi,

In "Bookmarks in Firefox" I can't find answer on this question:

Why is the bookmarks toolbar not a part of the bookmarks menu? If that would be the case, the entire bookmarks toolbar would be part of a bookmarks backup!

However, by default, Firefox handles the bookmarks menu and toolbar totally separately, and by this, the bookmark backup only includes the bookmarks menu, but not the toolbar ! this is really a pity ! For that, in order to include the bookmarks toolbar in a backup, each time I backup, I firstly need to copy all folders and bookmarks of the toolbar into an extra created folder a la "bookmarks toolbar copy" located inside the bookmarks menu folder! And this copying takes time, if you have thousands of bookmarks in the bookmark toolbar !

Would it be not much better (to avoid duplicates) to just link bookmarks and also bookmark folders from the bookmarks menu into the toolbar? In other words: no extra folder for the toolbar. And a simple backup process too !

Or, simply, why does the backup just includes the entire top folder called "All Bookmarks" (which then would include Toolbar, Menu, Other and Mobile in the backup)

Thanks !

use the firefox web browser on iphone 16 to change the password manager to export mozilla password manager to proton pass password manager on two iphones and two desk top all mac os 26.2 os

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

FF 154.0 will not create a backup file. Trying to create an initial backup to my D: drive (2 TB Samsung 990 Pro M.2 Gen 4 NVMe SSD with 86% free space). WIN Pro 25H2 Operating system, Intel Core i7-14700K CPU; 64 GB DDR5 - 5600 MHz Corsair Vengeance DRAM.

No matter what I do I can't get the initial backup to complete even though the D:/Restore Firefox folder was created. I consistently get this message, “Hmm, there was a problem with the backup. Please try again in a few minutes.” The message result of browser.backup.backup-debug-info is:

{"lastBackupAttempt":1787153673,"errorCode":9,"lastRunStep":13}

I asked a question about how to sync my new laptop with the one on this old laptop (Windows 10) The problem I had is that the codes Mozilla sent to my email. That email is so slow that by the time I receive it, it already expired. This is the answer I got from a robot: One thing you could try is logging in to your email via a browser instead of the email app which could speed up the time it takes for you to get the email. Another solution is to manually copy the profile on your old computer putting it on a usb stick and the opening it on your new computer.

1. I always log onto my email via Firefox browser, and it still does not arrive before the code expires. 2. I went into my profile a clicked on "Copy Profile." Firefox copied my profile and asked me to rename it. I did that. Now there are two copies of my profile -- the original and the renamed one -- but my question now is: How do I copy it onto an USB drive? or how to "manually" copy my profile?

Background: On August 6th morning EST after the August 5 2026 update, attempting to use firefox lead to the window with the "end process" button so I had to close the browser multiple times and then the next time I opened firefox, the bookmarks and history were wiped. I was able to restore using a backup saved on the computer and continue as normal (aside from losing some Cookie Clicker progress, reinstalling Tampermonkey userscripts, and redoing browser extension settings) but now there's an issue with trying to backup firefox data.

Issue: Trying to back up my firefox data leads to a "There was a problem backing up. Try again in a few minutes."

When going to about:config and typing browser.backup.backup-debug-info, I get {"lastBackupAttempt":1786243812,"errorCode":9,"lastRunStep":13}

When looking at Broswer Console, there is an entry saying BackupService: Could not create C:\Users\USERNAME\Documents\Restore Firefox\desktop.ini: NotAllowedError: Could not write to `C:\Users\USERNAME\Documents\Restore Firefox\desktop.ini': failed to open file for writing (NS_ERROR_FILE_ACCESS_DENIED) BackupService.sys.mjs:4116:23 but I don't know how to address that.

I want to move my whole folder and to backup and move it to a new PC. But it says when moving a file called activity-stream.discovery_stream I need a permission from myself.

I'm using Firefox 153.0 on a Windows 11 desktop. I'm trying to use the feature that backs up my profile (bookmarks, history, and other data). When I turn Backup on, I'm asked where to store the backup, and I accept the default of putting it on my OneDrive. When a backup begins, an empty folder named "Restore Firefox" appears in my OneDrive, as expected. Firefox shows a message like "backup in progress." After a minute or so, the "Restore Firefox" folder disappears. After another minute or so (not immediately), Firefox tells me the backup failed and that I should try again later.

I assume the backup failed because the folder it was trying to use isn't there, but why did it get deleted?

There is ample space on my OneDrive and on my local system (100s of GB). I am using the ESET security software package, but it did not raise any warnings or errors.

I pressed the backup button to backup my firefox stuff before switching to linux, and now that im on linux the file i was given a docx file, is completely unusable to restore anything, meaning that about a dozen of my accounts are completely lost, I did not do anything to the "backup" file besides put it into my google drive.