Showing questions for topic:

I wish to add an identity to my Thunderbird account

I wish to add email identity deborahstpeter1@gmail.com to my account keweston82@gmail.com. Deborah is in a nursing home and as Power of Attorney I handle all her financi… (gụkwuo)

I wish to add email identity deborahstpeter1@gmail.com to my account keweston82@gmail.com. Deborah is in a nursing home and as Power of Attorney I handle all her financial affairs on line. I had to replace my old computer which included Deborah's email in my Thunderbird email account but I've been unsuccessful getting her added to my new computer. I'm 83 years old and operating my old computer, which is where Mozilla's responses are going, and my new computer from which I'm communicating with Mozilla, plus two different mouses, I'm making a lot of mistakes i.e. click a computer scream with the wrong mouse. I wish to add Deb to my account with as little involvement on my part as possible. You can send a verification code to deborstpeter1@gmail.com and I will be sure to use the correct mouse.

Open 1

How to reset (or recover) all email accounts

I have TB 145.0 on a Mac. When my trash gets pretty full, I empty the trash then restart TB just to have a fresh start. Been doing this for years. Well, I did it just n… (gụkwuo)

I have TB 145.0 on a Mac.

When my trash gets pretty full, I empty the trash then restart TB just to have a fresh start. Been doing this for years. Well, I did it just now and when TB restarted I got a warning that said Thunderbird is an app I downloaded from the internet, do I trust it? First time that has happened.d I clicked on the button that said to go ahead and open it.

When TB opened, it wasn't aware of any of my email accounts. It's almost like I was opening it for the first time – except for 187 random old emails in an inbox.

Is there a way to recover from this? I had a lot of emails stored in inboxes and outboxes that would be disastrous for me to lose. They aren't there right now.

Open 7 1 156

Did not want vpn service. Got charged today.

I got charged for a VPN and make sure that it wasn't I was not able to cancel the subscription in time because it said I didn't even have a subscription that it wasn't ev… (gụkwuo)

I got charged for a VPN and make sure that it wasn't I was not able to cancel the subscription in time because it said I didn't even have a subscription that it wasn't even going to charge because there was nothing even signed up. today I get charged for the service and I never wanted it. Please advise on what's the next steps.

Open 1

Disable Thunderbird Account Hub

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>G… (gụkwuo)

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

Open 3

Where can I find email settings like my ssl, protocaol, username, etc.?

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, S… (gụkwuo)

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

Open 9 1

I'm trying to add an account for a google workspace email that has my username as address-not ending in @gmail

I have a Google Workspace account which has my company name as a suffix, ie. @chase-design.net NOT @gmail. com. When I try to add an account automatically using the compa… (gụkwuo)

I have a Google Workspace account which has my company name as a suffix, ie. @chase-design.net NOT @gmail. com. When I try to add an account automatically using the company suffix, Thunderbird does not recognize it. Is there a set-up guide that shows me step by step how to manually configure that type of setup?

Open 1

I can’t identify which Firefox Relay email I used for DASAD and need help finding it quick.

Hello Firefox Support, I am currently trying to access my account on a platform called DESAD (D-A-S-A-D), but I am unable to identify which Firefox Relay email address I … (gụkwuo)

Hello Firefox Support, I am currently trying to access my account on a platform called DESAD (D-A-S-A-D), but I am unable to identify which Firefox Relay email address I used during registration. I have multiple Relay email masks, but I cannot determine which one is linked to the platform, and the Relay dashboard does not clearly show which email was used on specific websites. Because of this, I am unable to log in or recover my account. Please kindly help me confirm which Relay email was used for DESAD. Thank you for your support

Open 1 18

Thunderbird keeps asking via popup for mail server imap password for removed account

I added a new mail account and then after a week or so decided to remove it. But after removing it I kept getting a popup nag to enter a password for the removed account.… (gụkwuo)

I added a new mail account and then after a week or so decided to remove it. But after removing it I kept getting a popup nag to enter a password for the removed account.

Open 28

How do I delete one of my email accounts, which no longer is supported by my old broadband provider?

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address… (gụkwuo)

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

Asara ya 3 18

Unable to add new account by POP

I just download the latest version of Thunderbird, and try to add my pop mail account. But after i enter the info of outgoing server settings, the Continue button is gra… (gụkwuo)

I just download the latest version of Thunderbird, and try to add my pop mail account. But after i enter the info of outgoing server settings, the Continue button is gray and can't be clicked. once I try the test, it says that Thunderbird failed to find the settings for your email account. Can't find a server. Also i find that there is no place enter the password of my mail account.

Open 5 9

Firefox is my default browser & I use it every day, but I received the following message: Your account and your personal data will be permanently deleted on Wednesday, Jun 10, 2026 because you haven’t been active.

Twice in recent weeks I received the message "Your account and your personal data will be permanently deleted on [Wednesday, Jun 10, 2026] because you haven’t been active… (gụkwuo)

Twice in recent weeks I received the message "Your account and your personal data will be permanently deleted on [Wednesday, Jun 10, 2026] because you haven’t been active" at my email address of [edited] @gmail.com. However, my email on your records is [edited] @yahoo.com. I access both of those email accounts on my computer (Windows 11) through my Firefox browser.

Open 2 18

How do I allow Mozilla Thunderbird to access my google account

A page appears when I open Thunderbird asking for permission to allow Mozilla Thunderbird to access my google account. It asks for me to click on "allow" but nothing hap… (gụkwuo)

A page appears when I open Thunderbird asking for permission to allow Mozilla Thunderbird to access my google account. It asks for me to click on "allow" but nothing happens and the page keeps appearing.

Open 9