Firefox Community Forum

When I want and try to print a document that I've accessed from a website with my Firefox browser, the print options in the box on the right side of my screen is grayed out for printing in color and I can only print in black & white. I have a Brother laser color printer. This is a relatively new problem. I don't know why the color print function is grayed out. I couldn't get a good answer from a Brother tech when I called them on this problem.

My preferred email address to contact is: slspete@cox.net

I'm still using the old browser because the new browser, the one before that popped up today, doesn't work well on my old desktop computer. New one today requested to move passwords from cvs file and bookmarks from an html file. When I tried to search for these things my computer couldn't find them. But when I went back to the old browser, all bookmarks passwords are there.

Why is Firefox asking me to perform these functions anyway? There is no explanation as to what this is. Is programming at Mozilla really gone downhill so quickly that they forgot how to make their service user friendly?

I am getting a report from Firefox when I run the install that it can only run on Windows 10 or Windows 11 and since this is a brand new win 11 computer that has never had any other OS on it, I do not understand the report.

What can I do. Chrome and Edge had no problem loading. I plan to install Brave next.

Firefox is my primary browser.

Gordon Jacobson

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to confirm my account. When I press continue the VPN button just goes back to the "Get Started" screen & the loop repeats. I've tried signing out & refreshing my Firefox installation but I keep getting the same result. Before it started doing this the button to turn on the VPN was appearing but would not react to clicks.

I have been trying to get amazon prime videos to play. It keeps saying videos are unavailable

threw a little research I discovered that a new update. probably an old update by now .. they could not use the video service.. they had to switch to a different browser.

I'm not switching to the anti-American google to watch a video..

i'm on ver 152 in windows 11

Any help?

it is obvious your system has changed: I have windows 11....the help I see is for windows 10

where are the current updates?

Contributor note: See also /questions/1593092.

I pressed the backup button to backup my firefox stuff before switching to linux, and now that im on linux the file i was given a docx file, is completely unusable to restore anything, meaning that about a dozen of my accounts are completely lost, I did not do anything to the "backup" file besides put it into my google drive.

I use Firefox on various computers, now I'm setting up a new one, and I don't remember either my Firefox password or how to access it one way or another with my own identity. What can I do?