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VPN Won't Allow Me To Turn It ON

amoun replied
thomasdtaylor

So, when I click on the VPN it has a button marked "Get Started", when I click on it it takes me to a page to sign in to my Mozilla account. When I sign into the account, it pops open the VPN box again and tells me I can now turn it on.

The problem is when the VPN box opens again it just gives me the 'Get Started' button again and it just loops back around to asking me to sign into my Mozilla account.

Any help would be appreciated.

So, when I click on the VPN it has a button marked "Get Started", when I click on it it takes me to a page to sign in to my Mozilla account. When I sign into the account, it pops open the VPN box again and tells me I can now turn it on. The problem is when the VPN box opens again it just gives me the 'Get Started' button again and it just loops back around to asking me to sign into my Mozilla account. Any help would be appreciated.

All Replies (1)

Similar to

https://support.mozilla.org/en-US/questions/1600702

so maybe search this forum to narrow down the issue

Jụọ ajụjụ

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