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Trouble adding an account to Thunderbird using account hub - "exchange auth error"

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  • Nzaghachi ikpeazụ nke franick
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franick
franick

I am having a issue entering a new email into thunderbird see screen shot for help please.

Thank you

I am having a issue entering a new email into thunderbird see screen shot for help please. Thank you
Nseta ihuenyo ndị agbakwunyere

Edeziri site na Wayne Mery

Asịsa ahọpụtara

its all good thank you

Gụọ azịza a na nghọta 👍 0

All Replies (6)

Ed
Ed
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  • Moderator

Try creating the account this way:

- go to TB menu > Settings > General > Account hub > uncheck 'Create accounts in the new Account Hub'

- go to TB menu > New Account > Email

franick
franick Jụọ onye nwe ya ajụjụ

Ed

still nt working see attached.

Thanks

Ed
Ed
  • Top 25 Contributor
  • Moderator

franick said
Ed still nt working see attached. Thanks

Is the account corporate or educational?

franick
franick Jụọ onye nwe ya ajụjụ

Asịsa Ahọpụtara

its all good thank you

Ed
Ed
  • Top 25 Contributor
  • Moderator

franick said
its all good thank you

How did you get it working?

franick
franick Jụọ onye nwe ya ajụjụ

Like you said for some reason it did not uncheck that box. That was all Your way ry creating the account this way:

- go to TB menu > Settings > General > Account hub > uncheck 'Create accounts in the new Account Hub'

- go to TB menu > New Account > Email


Thank you

Jụọ ajụjụ

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