Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My password mysteriously changed

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 12 views
  • Nzaghachi ikpeazụ nke Googlethunderbird

more options

Somehow my password to my email in Mozilla Thunderbird was changed. My computer must have picked up a virus or something in order for that to happen. Anyway how do I receive and send emails now without a password? Do I actually need to physically take my desktop to a computer shop? You can send an answer to [removed email from public forum]. Thank you.

Somehow my password to my email in Mozilla Thunderbird was changed. My computer must have picked up a virus or something in order for that to happen. Anyway how do I receive and send emails now without a password? Do I actually need to physically take my desktop to a computer shop? You can send an answer to [removed email from public forum]. Thank you.

Edeziri site na James

All Replies (1)

more options

Hello there jerryberry. We have read your message. We try to help you.

Hello there what email software do you use in Thunderbird? Gmail email? Can I ask what pc or laptop you use? And the operating system of it. A virus won t change your password.

You can answer me on this platform from Thunderbird.

Thunderbird will not and never change a password just like that, this is the same for the server we work with. These settings can only be changed by setting a new password and entering it again with the agreement of the new one.

Is there a anti virus on the computer? Or a vpn or firewall installation

Greetings firefoxvolunteer.

Edeziri site na Googlethunderbird