Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Links Still Now Working in Emails

  • 1 nzaghachinzaghachi
  • 0
  • 14 views
  • Nzaghachi ikpeazụ nke Matt

Dan Muthafuckin Jackson
Dan Muthafuckin Jackson

Hi All,

Real quick one. I send a link everyday to people in my office to an Excel file stored on our S Drive.

I sent it to myself and clicking the link does nothing. It does work in Outlook

I've tried setting all 4 settings under network.protocol-handler.external- to true but hasn't worked.

Is this because it isn't a html file? I also tried via URN link rather than drive letter.

Thanks for the help.

Hi All, Real quick one. I send a link everyday to people in my office to an Excel file stored on our S Drive. I sent it to myself and clicking the link does nothing. It does work in Outlook I've tried setting all 4 settings under network.protocol-handler.external- to true but hasn't worked. Is this because it isn't a html file? I also tried via URN link rather than drive letter. Thanks for the help.

All Replies (1)

Matt
Matt
  • Top 25 Contributor

It is because it is not recognized as a web hyperlink to a web server that is addressed via HTTP or HTTPS.

It is a Uniform Resource Locator (URL) to a file on an internal serve, not a web server. I think. I have not looked at this for perhaps 10 years. Start by adding the link using the add link menu or toolbar option. (Yes I know messy but for testing sure)

Save your draft. Close it and reopen. It should now be a functional link. Does it work?

No! open the error console (ctrl+Shift+J) clear it by pressing the trash button. Click the link. What error appears?