Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bing has taken over for Mozilla

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 6 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

All of a sudden I can only get Bing. Don't want Bing when I always had Mozilla. Lost my bookmarks. I need help getting Bing off and Mozilla back. Thanks

All of a sudden I can only get Bing. Don't want Bing when I always had Mozilla. Lost my bookmarks. I need help getting Bing off and Mozilla back. Thanks

All Replies (2)

more options

rodemarie said

All of a sudden I can only get Bing.

Are you talking about the home page? https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

Or the search engine? Type about:preferences#search<enter> in the address bar. You can select any search engine to be your default from here.

You can also remove any engine from here.

more options

rodemarie said

Lost my bookmarks.

How do you mean 'lost?' What happened? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Restore Bookmark Backups

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B. Firefox 84+ <Control> (Mac=<Command>) <Shift> O.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update