Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Bookmarks do not sync

jm.pujolreu
jm.pujolreu
more options

Hello,

Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation.

Do you have any solution?

Thank you.

Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Hello, Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation. Do you have any solution? Thank you. Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Asịsa ahọpụtara

I am also having this problem, I had switched to Chrome for about 4 months, when I switched back I had a new browser. I logged in to the sync, waited for a few, went to my bookmarks and all 3 default folders were empty. My desktop machine is in storage. I don't have a desktop available, much less one I can put Firefox on. I am confused, FFSync has worked flawless for me since the feature was added.

Moto One 5g Ace Android 10 Metro by TMo

Gụọ azịza a na nghọta 👍 0

All Replies (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

jm.pujolreu
jm.pujolreu Jụọ onye nwe ya ajụjụ
more options

Thanks for your help. I applied your solution but it doesn't fix the problem. On the smartphone I have always no bookmarks

Andy Panda
Andy Panda
more options

i can force sync from android settings: accounts-sync all. After all data in mozilla settings are sync

Edwin Holley
Edwin Holley
more options

Asịsa Ahọpụtara

I am also having this problem, I had switched to Chrome for about 4 months, when I switched back I had a new browser. I logged in to the sync, waited for a few, went to my bookmarks and all 3 default folders were empty. My desktop machine is in storage. I don't have a desktop available, much less one I can put Firefox on. I am confused, FFSync has worked flawless for me since the feature was added.

Moto One 5g Ace Android 10 Metro by TMo