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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.
Echekwara

I have 4 email accounts on my computer-win 10, and cannot get emails in any one.

Thunderbird Ọzọ
sfhowes replied Afọ 6 gara aga
rchilliak
rchilliak

For each of my email accounts, it asks for a password to open the account. I have tried every P.W. I can think of & still cannot access the accounts.

Would it help if I deleted Thunderbird & reinstalled it? If yes, how to do this.

For each of my email accounts, it asks for a password to open the account. I have tried every P.W. I can think of & still cannot access the accounts. Would it help if I deleted Thunderbird & reinstalled it? If yes, how to do this.

All Replies (1)

sfhowes
sfhowes

Reinstalling won't help in this case since the problem is with the separate, profile folder. First, log into each account through webmail to confirm the working password. Next, delete all passwords from Tools/Options/Security/Passwords/Saved Passwords, restart TB, and enter the working password when prompted. This still may not work, depending on what kind of authentication is set on the account, or whether you need an app password of secure mail key, instead of the regular account password. In that case, you'll have to provide more details of the accounts.