Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On Mac get message Tunderbird already running.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke sfhowes

more options

Uninstalled first install after screwed up importing PC profile. Now can't get 2nd install to work. Have now deleted Thunderbird folder in Library. One article said something about .parentlock, but can't find. Any suggestions about how I can completely start over?

Uninstalled first install after screwed up importing PC profile. Now can't get 2nd install to work. Have now deleted Thunderbird folder in Library. One article said something about .parentlock, but can't find. Any suggestions about how I can completely start over?

Asịsa ahọpụtara

I think you want to delete the .parentlock from the profile folder, which is separate from the program directory:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

Removing the Thunderbird folder in Library will remove all profile folders, if you want a clean start:

http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

I think you want to delete the .parentlock from the profile folder, which is separate from the program directory:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

Removing the Thunderbird folder in Library will remove all profile folders, if you want a clean start:

http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X