Unable to drag images to desktop from browser, get Untitled.url and similar instead of image file
Unable to drag images to desktop from browser, get Untitled.url and similar instead of image file. Problem appeared a few days ago, persists through updates.
Windows 7 Firefox version 59.0 (64-bits)
Asịsa ahọpụtara
Hi, 7mins to do : please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0 with a Full Version Installer
fyi: I have no idea if this concerns you or not, pass it along if know someone
Please let us know if this solved your issue or if need further assistance.
Gụọ azịza a na nghọta 👍 0All Replies (2)
Asịsa Ahọpụtara
Hi, 7mins to do : please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0 with a Full Version Installer
fyi: I have no idea if this concerns you or not, pass it along if know someone
Please let us know if this solved your issue or if need further assistance.
The problem seems to have been resolved by this, thank you very much :D