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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.
Solved Echekwara

When I try to create an account, I get "unexpected error"

Firefox Sync data
jscher2000 -... replied
Wisco
Wisco

Same result, no matter what device I use. I even tried to create an account using Chrome on my phone, still got "unexpected" error. I think the account actually was created, since I tried resetting the password and got an email saying the reset was successful, but I still get the same error no matter what device or browser I use.

Same result, no matter what device I use. I even tried to create an account using Chrome on my phone, still got "unexpected" error. I think the account actually was created, since I tried resetting the password and got an email saying the reset was successful, but I still get the same error no matter what device or browser I use.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Asịsa Ahọpụtara

I think there is a problem on the back end server right now. If I try a fake login on the following page, I get Unexpected Error instead of the usual kind of message (i.e., your email address or password is incorrect):

https://accounts.firefox.com/signin

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Here's the status page for Mozilla services, indicating they are looking into login problems (as of a few hours ago): https://status.services.mozilla.com/