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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

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  • 1 nwere nsogbu anwere nsogbu a
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  • Nzaghachi ikpeazụ nke Elbin

Elbin
Elbin

Firefox installed from "Firefox Setup Stub 45.0.1" crashes on Startup. This is on Windows 7 64 bit.

Crash ID: bp-d2373e0d-4cc9-4ed7-9a52-1864d2160401

I can run Firefox if I uninstall and install an old version like Firefox Setup 35.0.1

Firefox installed from "Firefox Setup Stub 45.0.1" crashes on Startup. This is on Windows 7 64 bit. Crash ID: bp-d2373e0d-4cc9-4ed7-9a52-1864d2160401 I can run Firefox if I uninstall and install an old version like Firefox Setup 35.0.1

Asịsa ahọpụtara

This is possibly a problem with "Websense Endpoint" software.

Websense states that it only supports the Firefox ESR version, so you can consider to switch to that version if that is possible. You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update. You can contact Websense for support.

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All Replies (2)

cor-el
cor-el
  • Moderator

Asịsa Ahọpụtara

This is possibly a problem with "Websense Endpoint" software.

Websense states that it only supports the Firefox ESR version, so you can consider to switch to that version if that is possible. You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update. You can contact Websense for support.

Elbin
Elbin Jụọ onye nwe ya ajụjụ

Firefox ESR version seems to be working for me.