thanks Fred you're a peach.

i tried going to adobe & got this message. i'll try again later.

omg i finally got adobe to uninstall. no more shockwave 11 or 15 in my add ons. yay!!!!!!

i am about to start jumping up & down.

now i'm just waiting for the adobe site to stop being weird & let me update to 16.

hopefully tomorrow all will be good.

when i went to click on the download i got this Unknown Publisher.

everything seems to be ok til i got there.

When ever you see that message box, look at the program listed. If you know the program is okay, press the Run button. This is a Windows alert. And a lot of times, it does its job tooooo well.

so i should click run b/c i'm about to click it. & see what happens. crosses fingers.

i got the link from here so i trust it.

wait i changed my mind.

i know its a holiday but, i'm sorry i have to BUMP this. shows are starting to come back from their mid season finales.

should i try installing adobe again.

Yes, just follow the normal instructions. As long as you get a program from someone that it trusted, there should be no install problem.

Troubleshoot Shockwave Player installation | Windows Troubleshoot Shockwave Player installation | Mac OS

https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

If you have problems with current Shockwave Flash plugin versions then check this:

• see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

• disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

• disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

• http://kb.mozillazine.org/Flash#Troubleshooting

ok i don't know what i'm doing wrong.

i downloaded it, double clicked on it, clicked save. clicked yes to make changes. but it stops at step two.

i know i'm supposed to be close out of firefox to let it complete.

when i tried to click on the download again i got the executable file again.

UserofFirefox2014 said

clicked yes to make changes. but it stops at step two.

What changes?

here step 4

adobe

on the adobe step 1-3, it stop at step 2 the Initializing.

Open the Downloads Manager <Control> J

Find the file. Right click and select run / launch the file.

there is no run

even when i get this box there is no run only save

Screen

i did it as a link, the pic won't upload

Open the Download Manager, right click and select Open Folder. Then run the program.

I doubled click. i know its in run, but its not doing anything. i tried to run as admin but it says only one thing could run at a time

should firefox be closed.

i still haven't got this box.

step 5

Lets do this from the beginning;

Download the full installer (if you already have it, continue on) Open the folder where the installer is located. Close ALL OTHER PROGRAMS  ! Now run the installer.

ok Fred i think we're making progress. i'm getting further than i've ever been.

i googled why there was no run button in the downloads, i guess they had got rid of it.

i installed an extension to get it back. everything is looking good til i got a gray box that i can't close out of.

Fred my love come back. :(

My ears are burning, is someone talking about me?

That box is the installer, and I said to Close All Other Programs.

ok i think i know what the problem is now. i have a Windows 64-bit. (first time seeing this box)

there is an option- Need Flash Player for a different computer?

do i click it?

i can't seem to get past after i click yes for the adobe changes. the installer box doesn't even show anymore.

everything is closed out.

i found this (scroll to the bottom)

64

i just want this to be over, its been 2 weeks.

i am so sorry Fred & everyone else.

When you access those type of install pages, it reads the current information from the computer and the browser. Then it displays the program(s) for that combination. If you were to access the same site using a different setup, that setup would be displayed.

Follow the prompts on screen, and the instructions I gave you.