Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot delete emails in Thunderbird

more options

I cannot delete emails from thunderbird. The client gives me an error "The current operation on 'inbox' did not succeed. The mailserver for [MYACCOUNT] responded: [TRYCREATE] The requested item could not be found." What does this mean? This is using IMAP FYI.

Thanks in advance for any help,

-Steve

I cannot delete emails from thunderbird. The client gives me an error "The current operation on 'inbox' did not succeed. The mailserver for [MYACCOUNT] responded: [TRYCREATE] The requested item could not be found." What does this mean? This is using IMAP FYI. Thanks in advance for any help, -Steve

All Replies (4)

more options

Steve, log in via web mail and check the trash folder name. Is it exactly the same for that account in Thunderbird?

more options

The trash bin is called "Deleted Items" in the online outlook web mail client compared to the "Trash" folder in Thunderbird. How do I fix this?

more options

I found how to fix it here:

http://wiki.sourcemage.org/HowTo%282f%29ChangeIMAPTrashFolderInThunderbird.html

Unfortunately, I cannot delete the other "Trash" folder now. How do I delete it?

more options

Temporarily I have hidden the folder by unsubscribing to it.