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Cannot log in to DirecTV website

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After years of logging into the DirecTV website, suddenly I can no longer do so. My UserID and Password are correct and work well with Chrome, but not with Firefox. What can I do to make it work again with you?

After years of logging into the DirecTV website, suddenly I can no longer do so. My UserID and Password are correct and work well with Chrome, but not with Firefox. What can I do to make it work again with you?

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