Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut
Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.
Diarsipkan

re: Unable to opt out of Studies

Firefox untuk iOS Setelan
Denys replied 1 tahun yang lalu
93
93

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached).

Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me.

Thanks in advance!

I'm opted in to studies, but unable to toggle the switch to opt-out because it is "grayed out" (screenshot attached). Cannot find any studies-related solution in existing community Q&A except for one that says to toggle the switch to opt out, which isn't an option for me. Thanks in advance!
Lampiran tangkapan layar

Semua Balasan (1)

Denys
Denys
  • Moderator
  • 10 Kontributor Teratas

Hello,

The product team is aware of this bug.

As a workaround, try enabling "Send Technical and Interaction Data", then disabling "Install and Run Studies", and then disabling "Send Technical and Interaction Data" again.