Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Thunderbird downloads duplicate email on my iMAC and not other new emails

  • 1 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Toad-Hall

wkbennett4
wkbennett4
more options

When I open up Thunderbird on my iMAC it keeps downloading the same duplicate message and doesn't download the remaining unread emails that are on the server. I have the ability to see these new emails on my iPhone which doesn't use Thunderbird so the issue appears to be with Thunderbird. I am on release 102.11.1 & the iMAC is on 11.7.6.

When I open up Thunderbird on my iMAC it keeps downloading the same duplicate message and doesn't download the remaining unread emails that are on the server. I have the ability to see these new emails on my iPhone which doesn't use Thunderbird so the issue appears to be with Thunderbird. I am on release 102.11.1 & the iMAC is on 11.7.6.

Semua Balasan (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

This sounds like a log jam. Are you using a pop account ? If yes, then access the webmail account via a browser I'm presuming you can see all the new mail in the webmail Inbox. Delete the email which keeps downloading or move to another server folder. Empty the server Spam and Trash folders.

Back in Thunderbird, click on 'Get Messages'.