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can not open my vpn

user3896044
user3896044
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i made a mistake,i installed vpn for one year,but i pusch away my icon to open vpn,but i need it to stop the vpn and to get my money back,ok it is my mistake but i am not good with computers '61 years old) can you please help me ???every explanation to stop my vpn i need to open the vpn but i cant do it there is no icon to open,thanks for your time

i made a mistake,i installed vpn for one year,but i pusch away my icon to open vpn,but i need it to stop the vpn and to get my money back,ok it is my mistake but i am not good with computers '61 years old) can you please help me ???every explanation to stop my vpn i need to open the vpn but i cant do it there is no icon to open,thanks for your time

Semua Balasan (1)

Gustavo Aguilera
Gustavo Aguilera
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Hello!

You can log in to accounts.firefox.com with the Firefox account associated with your VPN subscription, next to subscriptions, click on manage and you will have the option to Contact Support. Send us a refund request here so we can further assist you with it.

Best regards,