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What setting do I need to get rid of the weird charactors in my e-mail

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When reading e-mails from other people I get weird characters when I open them. Example: “Hmm….

When reading e-mails from other people I get weird characters when I open them. Example: “Hmm….

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I suspect that if you go to View|Character Encoding and try some of the options given there you will find one that makes sense of your message.

Thunderbird should detect and apply the encoding itself, from data given in the email message. The mystery is why this isn't working.

Is this a common occurrence, or just particular messages? It's possible that one or more of your correspondents are using a faulty email client (or email generator) that doesn't comply with the standards.