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Edit a Knowledge Base article
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How to edit Mozilla Support articles.
How to edit Mozilla Support articles.
Konten:
Keeping Knowledge Base articles up-to-date and error-free are crucial tasks for knowledge base editors. Here's how to edit an article:
__TOC__
= Open the Editing page =
Sign in to Mozilla Support, find an article you wish to edit and find '''Editing Tools''' on the top right side of the page.
;[[Image:KB article Editing Tools]]
Choose one of these methods to open the article's ''Editing'' page:
*To base your edit on the currently approved article revision, click {button Edit Article} under Editing Tools.
*To base your edit on a previous revision or a pending, unreviewed revision, click {button Show History} under Editing Tools and click the pencil icon next to the revision you wish to edit.
;[[Image:ShowHistory-Edit]]
* For archived articles, click {button Show History} under Editing Tools, click the Revision date and click ''Edit article based on this revision''.
;[[Image:EditArchivedArticle]]
= Edit Content =
To edit the content of an article:
# Make your changes in the '''Content:''' text box of the ''Editing'' page.
#;[[Image:Textbox2]]
#Click {button Preview Content} or {button Preview Changes} at the bottom of the page, if you wish, then
# Click {button Submit for Review}.
# In the ''Submit Your Changes'' dialog box that appears, describe your changes and click {button Submit}.<br> [[Image:Submit article]]
# Wait for a reviewer to approve your changes.
== Keywords (reviewers only) ==
If you have permission to review articles, the '''Edit Content''' section will include a ''Keywords'' field for improving search results. See [[When and how to use keywords to improve an article's search ranking]].
= Edit Description (reviewers only) =
If you have permission to review articles, the ''Editing'' page will include an unexpanded ''Edit Description'' section above Edit Content.
;[[Image:EditingPage-Description]]
Click on Edit Description to expand the section.
;[[Image:Description]]
This is where you can
* Change an article's title, slug, category, topics, ''Relevant to:'' product and related documents
* Archive or un-archive an article (''Obsolete:'' checkbox)
** [[#w_open-the-editing-page|See above]] for how to open the ''Editing'' page to un-archive an article.
* Allow or disable article discussion (''Allow discussion on this article?'' checkbox)
* Add or remove a ''Needs change:'' entry or comment
;[[Image:Editing-SaveDescription]]
After making your changes, click {button Save description}; otherwise, your changes will not be saved. After saving your Description edits, you can then make any needed edits to the article content.
= More information =
*For help writing articles, see [[Writing guide for Knowledge Base articles]].
*To learn how to create a new article, see [[Create a new Knowledge Base article]].
* For reviewer guidelines, see [[Article review and approval guidelines]].
Keeping Knowledge Base articles up-to-date and error-free are crucial tasks for knowledge base editors. Here's how to edit an article:
__TOC__
= Open the Editing page =
Sign in to Mozilla Support, find an article you wish to edit and find '''Editing Tools''' on the top right side of the page.
;[[Image:KB article Editing Tools]]
Choose one of these methods to open the article's ''Editing'' page:
*To base your edit on the currently approved article revision, click {button Edit Article} under Editing Tools.
*To base your edit on a previous revision or a pending, unreviewed revision, click {button Show History} under Editing Tools and click the pencil icon next to the revision you wish to edit.
;[[Image:SUMO-ShowHistoryUnreviewed]]
* To edit the content of an archived article, click {button Show History} under Editing Tools, click the Revision date and click ''Edit article based on this revision''.
= Edit Content =
To edit the content of an article:
# Make your changes in the '''Content:''' text box of the ''Editing'' page.
#;[[Image:Textbox2]]
#Click {button Preview Content} or {button Preview Changes} at the bottom of the page, if you wish, then
# Click {button Submit for Review}.
# In the ''Submit Your Changes'' dialog box that appears, describe your changes and click {button Submit}.<br> [[Image:Submit article]]
# Wait for a reviewer to approve your changes.
== Keywords (reviewers only) ==
If you have permission to review articles, the '''Edit Content''' section will include a ''Keywords'' field for improving search results. See [[When and how to use keywords to improve an article's search ranking]].
= Edit Description (reviewers only) =
If you have permission to review articles, use the {button Edit Article Metadata} button under Editing Tools to open the ''Editing Description'' page.
;[[Image:SUMO-EditArticleMetadata]]
This is where you can
* Change an article's title, slug, category, topics, ''Relevant to:'' product and related documents
* Archive an article (''Obsolete:'' checkbox) {note}'''Note:''' Archived articles do not have an ''Edit Article Metadata'' button under Editing Tools. To un-archive an article, open the ''Editing Description'' page by adding ''/edit/metadata'' to the end of the URL and then deselect the ''Obsolete:'' checkbox.{/note}
* Allow or disable article discussion (''Allow discussion on this article?'' checkbox)
* Add or remove a ''Needs change:'' entry or comment
;[[Image:Editing-SaveDescription]]
After making your changes, click {button Save description}; otherwise, your changes will not be saved. After saving your Description edits, you can then make any needed edits to the article content.
= More information =
*For help writing articles, see [[Writing guide for Knowledge Base articles]].
*To learn how to create a new article, see [[Create a new Knowledge Base article]].
* For reviewer guidelines, see [[Article review and approval guidelines]].