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Subject: Firefox ESR 153.5.0 — IndexedDB errors, multiple websites failing, MetaMask unable to start

Hello Mozilla Support, I'm experiencing serious problems with Firefox on my Mac and would appreciate help identifying the cause and finding a safe solution. I'm running Firefox ESR 153.5.0 (aarch64). Several unrelated websites have stopped functioning properly in my original Firefox profile: • Yahoo Mail: My inbox appears momentarily, then disappears and displays an error message. • Emory MyChart: The login page fails to load properly. • ChatGPT: The site doesn't fully load, including my conversation history. • MetaMask: My wallet extension fails to start, displaying an error indicating that an operation failed for reasons unrelated to the database itself. These websites work in Chrome. Troubleshooting completed: 1. Confirmed Firefox is up to date and JavaScript is enabled. 2. Disabled Enhanced Tracking Protection and cleared Yahoo-specific cookies and site data, without success. 3. Created a separate Firefox TEST profile. The affected websites load successfully in that profile. 4. Examined the Browser Console in my original profile and found multiple IndexedDB errors reporting: UnknownError — Directory Lock Failed — ActorsParent.cpp:15521 5. Confirmed that these errors persist even when the TEST profile is closed. 6. Restarted Firefox in Troubleshoot Mode, with extensions temporarily disabled. Yahoo Mail continued to fail in exactly the same way. Possible relevance of the recent Firefox update I understand that Firefox ESR 153.5.0 was released recently and included changes relating to IndexedDB. Could these changes be related to the problems I'm experiencing, or could there be an existing storage issue affecting my original profile? My primary concern is MetaMask. I have made a backup copy of my original Firefox profile folder, but I want to avoid any repair procedure that might delete or compromise my wallet's locally stored information. Before attempting a Firefox Refresh, profile reset, extension reinstallation, or storage cleanup, I would appreciate guidance on: • What might cause these IndexedDB directory-lock failures? • Whether Firefox has a diagnostic or repair procedure that could address them without deleting extension data. • Whether this is a known issue with the recent ESR release.

Please know I'm comfortable following step-by-step instructions but am not technically experienced.

Thank you very much for your assistance. I will be most grateful.

Have cleared browser cashe and rebooted, all to no effect,so how can I complete an upload of requested information if I can't get through and keep getting the 403 error message?

I am stuck. I keep on getting this message. I've deleted firefox and reloaded it, it did not help Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Error Code: PR_CONNECT_RESET_ERROR

I'm getting this when trying to sign into mine and my fiance bank accounts why Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Error Code: PR_END_OF_FILE_ERROR

I have a bookmark which I use regularly but, with the new version of Firefox, I get the error message NS_ERROR_NET_EMPTY_RESPONSE. I can access the webpage OK on my iPhone. The website is :- http://rasp.stratus.org.uk/app/viewer.php

i keep getting this message for last 2 weeks

Looks like there’s a problem with this site

The server at vlaq11.site sent back an error: 429 Too Many Requests What can you do about it?

   Check to make sure you’ve typed the web site address correctly.
   The site could be temporarily unavailable or too busy. Try again in a few moments.

Hello,

I would like to report an issue with the Firefox Add-ons Store.

Recently, I suddenly encountered an "HTTP 406 Not Acceptable" error when trying to access the Firefox Add-ons Store. The store is completely unusable for me right now.

Here are the specific details:

Issue description: I have tried accessing the store on every network available to me, including mobile data, my office wired network, and my home wired network. Unfortunately, I get the same 406 error on all of them.

Timeline and context: Everything was working perfectly fine last week. I was able to search for and install a Markdown add-on without any issues. However, starting this week, it suddenly started returning the 406 error.

Additional troubleshooting:

I am not using a VPN or proxy. However, if I enable a proxy, the Add-ons Store works normally.

There is no antivirus software or firewall blocking Firefox's network requests.

Other websites load normally. Even mozilla.org works fine, but addons.mozilla.org does not.

I have also tried changing to other DNS resolvers, but that did not help.

Could you please help me understand why this is happening and how I can resolve it?

Thank you!

I have a message all time when i wan't to go to a site serious and secure. The message "Code d’erreur : PR_CONNECT_RESET_ERROR" stop any way to go on and i can't explain this situation. With W10 it was not a problem. Now with W11 i am block. If someoee can tel me how to do please discribe the way to goon. Thank you

Code d’erreur : PR_END_OF_FILE_ERROR With “Mozilla MSIX” : 154.0.1 (64 bits) !!! 154.0.1 (64 bits) In French : Ordinateur Win11 Pro 64b, Ryzen 7 7700, 16GO RAM, depuis nouvelle Mozzilla version 154.0.1, impossible d'ouvrir un lien dans 1 newsletter. Code d'erreur toujours présent et invalidant toute action... Retour vers version ancienne? - Connaissez-vous une solution?

ECRAN : https://www.google.com/url?q=https://www.acdsee.com/fr/free-trials/&source=gmail&ust=1789373797568000&usg=AOvVaw0r97LHaluKcIfsVm_5mGCu

I am running into a 414 error that prevents me from accessing account information in Kindle Direct Publishing, has anyone else run into this problem? I log in and get to the home page of KDP ok, clicking on Account opens dialogue box to log in again, and I get 414 error, which KDP help AI says is browser related. I've tried using incognito, turning off VPN, there are no extensions turned on, going directly to the Account Settings link gives same error. I tried using another browser (Safari) and get same error.

Firefox 155.0.1

Thanks for any other suggestions!

I keep getting a connection failed warning and a new Key that blocks connection appeared after the last Firefox update, which I cannot /have not figured out how to remove or cancel

am experiencing the 'fresh new look' error pages, and am rather annoyed that the raw response code isn't displayed on the initial error page, and must click 'learn more...' to reveal the underlying response code. how can i return the error code to the initial error page and avoid the unnecessary extra click to get at that info?

(ps. i can assure you that by obscuring this basic piece of info, it definitely isn't 'making it clearer what went wrong', despite what the 149.0 patch notes claim)