Forum zhromadźenstwa Thunderbird

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

TB has started to exhibit terribly long latency lags

I'll be working on TB, and then it hangs for 5-10-15 seconds, if I click on a new feature, the screen goes gray until the latency resolves. Also get the Windows timeout error notice (see image)

After 10-15 seconds, TB resolves on its own and works OK for a little while, but then goes latent again after maybe 1-2 minutes. This is consistent last couple days. I've rebooted, cleaned caches, etc.. and the rest of the Win 11 PC is working fine, fast, no latency in any other program.

I asked my email providers if they were having IMAP issues, but everything OK on their end.

Ideas? TB v. 140.11.1esr (64-bit)

I have two identities in my Thunderbird 44.0. When I click get messages for one of the identities, "loading messages" shows in the status bar and the cursor shows an hourglass. It's stuck in this mode forever until I select a folder in the other identity. If I go back to the first identity and select the Inbox, the hourglass comes back and the perpetual "loading messages" shows again in the lower status bar.

If I can find the installation file, should I try to install it again, or uninstall first. And how can I save the email and profile(s) before I do the uninstall.

Any suggestions...

message comes up saying unable to write email to mail box. make sure file system allows you to write privileges and enough disc space to copy to mailbox. please can anyone help with this as cant seem to contact thunderbird. many thanks

I have 2 Windows 11 laptops running Thunderbird. Retrieval of POP3 account email takes 10 times longer on Windows 11 as compared with Windows 7. I have 13 different email accounts. If there is nothing new to download, my windows 7 computer takes 5 seconds to check all account. Windows 11 takes 50 seconds for the same task... clunking along very much slower. I have tried many approaches to tracking down the cause of the slowness. Antivirus software (Norton 360) and various Thunderbird and system settings. Nothing makes any noticeable difference. I'm at a loss for what to try or even to finding anyone discussing the same issue. I have been using Thunderbird on at least 4 windows 7 pcs with no such issue. Both my windows laptops have the same clunky slowness. I want to move to windows 11, but this is holding me back. Is this just inherent to Windows 11? Any ideas would be appreciated. Thanks

At the start of last week Thunderbird started to be very laggy to the point it is almost unusable.

It was after the update to version 151. Running on MacOS Sequoia

I have tried a number of remedies to try and resolve the issue:

• Compacting mail folders
• Repairing mailboxes
• Clearing the cache
• Rebuilding the search index
• Restarting in trouble shooting mode (this caused Thunderbird to hang)
• I also tried installing the daily build release to see if the issue was resolved

None of the actions above solved the problem. I would very much appreciate any help or experience others have had.

Z.

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with only one account with few mails in the inbox I found the App opening time is abnormally high & is more than 1 minutes . I have removed the mail App few times & re installed it ( even I have re download the app from net again) , but the problem remain same .

I have removed the old folder & files from - ~/Library/Thunderbird/ , ~/Library/Application Support/Thunderbird/ , ~/Library/Caches/Thunderbird/ , org.mozilla.thunderbird from ~/Library/Preferences/. before the re installation & re started the laptop , but no improvement in results .

Also in mail setting references → Unchecked the option - Enable Global Search and Indexer Disable all Extensions and Themes under Tools → Add‑ons & Themes (No Extensions is installed) .

Just to inform that the apple mail is working fine in this laptop .

After all the above trails the results are same , the app once quit & re start - it takes around 1.5 minutes to open after which the app works normally with out any problem . Please suggest if any solution is available for this problem . Best Regards Gautam Banerjee

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP.

When you open Thunderbird, it checks the domains you have preset. I have two. This happens immediately, especially if there is no new mail on the server. Everything works fine.

If you have other domain mailboxes open, and I have eight more, and you click the inbox on each one, Thunderbird stalls at the fifth mailbox, regardless of the inboxes' selected order.

tail -f /var/log/mail.log - confirms this.

I have reset or modified everything I can think of. My server is not throttling Dovecot.

This must be something internal to Thunderbird, possibly related to only using a specific mail server IP for all domains.

Google AI suggests assigning a unique local IP alias to each domain on my server so Thunderbird thinks it’s talking to 10 different machines. This seems extreme.

Any solutions?

I am running Thunderbird 140.9.1esr on openSUSE Tumbleweed.

For a long time now, Thunderbird often runs at high CPU (80-100% of one core), for several minutes at a time (5-10 minutes). This seems to happen many times every day, with no apparent cause from my end. (I just got back from Lunch, and the fan on my laptop was going crazy because of the high CPU.)

What can we do to identify and fix this issue?

Search in Thunderbird has never worked reliably for me. I've deleted and rebuilt GloDa, and am now monitoring indexing progress in the Activity Manager.

After recently enabling indexing for a couple of additional folders, every time I start Thunderbird it seems to index a few emails (maybe 20 or 30 or so) then hangs, and the indexing progress stops.

My total number of messages in my entire Thunderbird profile, across every folder in all of the few email addresses I have, is a couple of thousand emails. We're not talking anything crazy here.

There are gigabytes of RAM available and hundreds of gigaabytes of free storage space on the local volume.

Any ideas?

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Unable to open NEW Email on one click. i need to wait for 4-5 mins to open that email. even i am not able to open on one click which contains Barcode. which email contain barcode its also not reflecting in email and even i need to wait for 4-5 mins to open that email.

Kindly help me for this matter i need to change any settings.

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download my emails. When I go to the next email, it takes a couple of minutes to load it. I have had some issues with slow syncing before, but this is very bad. I note that the emails work fine on my phone. Also, this happens on my main Gmail hosted account, but also on my other Siteground hosted accounts. TB seems to be lost in some kind of loop when syncing.

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--speed. Any thoughts? Regards, Dave

During most attempts to move emails to folders in Thunderbird, the operation does not occur for five to ten seconds. Often, I will see a "systems busy" circle during the operation. This has been going on for weeks...

It's a big time waster. I can't do anything else in Thunderbird until the "Move" has been completed.

Good afternoon!

We use Thunderbird for our business across several computers. However, on the main computer, we've suddenly received blank tabs at the top of the page, as if an open email thread is there. There are about ten or so of these blank open tabs, and you cannot exit them. The X button doesn't work on them, nor does Ctrl + W.

I've uninstalled and reinstalled the software, and we've tried a shutting everything down and restarting the computer, but nothing seems to get rid of the tabs.

Is this an issue others have experienced and, if so, what's the best remedy for it?

Thanks in advance!