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Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

  • 14 wotmołwy
  • 16 ma tutón problem
  • 17 napohladow
  • Poslednja wotmołwa wot tomburt61

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Every time I open up Firefox, the update checking window opens first, then I get 2 tabs that open. One is my home page, the other is the page that opens after a new version of Firefox is installed. How can I get the Firefox update page to stop opening? I had the same thing happen with the "Download Helper" add-on. The only way I could get it to stop was to disable it. I am running windows 7 and Firefox 9.

Every time I open up Firefox, the update checking window opens first, then I get 2 tabs that open. One is my home page, the other is the page that opens after a new version of Firefox is installed. How can I get the Firefox update page to stop opening? I had the same thing happen with the "Download Helper" add-on. The only way I could get it to stop was to disable it. I am running windows 7 and Firefox 9.

Wubrane rozrisanje

Please try creating a new profile and check if the problem persists.

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Wšě wotmołwy (14)

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Hi,

Please check if there are more than one entry in Tools (Alt + T) > Options > General > Home Page:.

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins

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There is not. When I open Firefox, the first thing that happens is a window opens up that says it is checking for add-on compatibility, then the 2 tabs open up. One is my home page, the other is the "Hooray! you have the latest version of Firefox" or something like that.

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"Hooray! Your Firefox is up to date."

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Please see if there's an updates.xml file in the Firefox installation directory and delete it.

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These are the only update references I could find: update.locale LOCALE file updater Application updater Configuration settings

Should I do anything with these?

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Please see this.

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It's not an issue with Downloadhelper. It's FF.

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Hi tomburt61,

Please see this

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Besides the update tab opening up with my homepage tab every time I open FF, I also cannot save any preference changes. So I followed the instructions for "Corrupt preferences file" and that did not work. I don't know what else to do.

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You can try to delete all files starting with pref. in the profile folder. This would reset all preferences to Firefox defaults and delete those of the add-ons. You would have to exit Firefox before trying to delete.

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I have already done this. There is only one 'prefs' file.

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Wubrane rozrisanje

Please try creating a new profile and check if the problem persists.

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Try to delete or rename/move the prefs.js file and other possible prefs-##.js with a number and user.js files in the Firefox Profile Folder.

See these articles for some suggestions:

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I fixed it by creating a new profile. Thanks a bunch!