सभी प्रोडक्ट Community Forum

Firefox is continuously uploading or backing up then deleting it and then backing it up again over and over I am on a metered connection this is destroying me please help

i have 4 computers and 1 Apple phone that all have Firefox installed. I used to be able to sync all of them with no problem but now it seems it has become extremely difficult and I can't seem to be able to do it as easy any more. My main computer gives me a QR code to scan on my mobile phone but the directions are not clear as to whether I should use my QR reader app or my mobile phone camera. i have not been able to sync my devices because I am having issues signing into my Firefox app on my mobile device. i am just about ready to scrap Firefox on all my devices and start using another browser as it's gotten more difficult to use Firefox. And I would like my old layout for my Windows 11 computer. i do not like the new layout.

You can help by letting my sync be turned on so you can see I've only one device and quit asking me to keep signing in a device already signed in . Then you might not be confused about how many devices I'm actually using

Recently I am facing this weird issue where every time I open FireFox, all my previous tabs are gone and it starts with a fresh window.

This happens even after the Account Syncing is turned ON under "Accounts And Sync" and "Open previous windows and tabs" is checked under the "Home and Startup" settings.

Hope someone can help me out as it is very frustrating to open the same tabs again and again!

Hey, I got sync bookmarks on with desktop and mobile app, but they won't sync. My mobile app's bookmarks are all old ones, how do I get rid of them and update the list? Even when deleted on desktop they're still there on mobile. I tried reinstalling (very unhappy that didn't work), and obviously reconnecting the two.

Hello, I've been using the browser on my PC for a long time and I liked it. But I went into the browser from my laptop and everything was deleted from the PC; restoring it using backup folders did not help. The question is, why should I now suffer because for some reason all my tabs have been deleted?????

Dear Sir/Madam,

Sync feature is not working at all, I signed my account on different PCs to have my history synced across all devices but it is like for nothing, every time I log my account into a new PC to have the search history of the last device nothing gets synced, I wait like for an eternity and nothing there, restart and nothing works.

Hello,

My payment info is synced across multiple devices (desktop and Android) except for one device - so I added a card manually. Now I have two of the same card across all the other devices. How do I recalibrate this so everything is in sync?

I am trying to sync my account from my Mac to my phone but it's asking for the code from my authenticator. I do not have Mozilla set up in my authenticator. How do I get the scan?

I synced the wrong Firefox profile to mY Mozilla account. I hence deleted the account to get a reset. But now I can't sync any more, because I get the message: your profile was previously synced to a different account, create a new profile. How can I activate sync again?

A colleague of mine had Firefox logged in with a Mozilla account, before their computer needed to be reset, we checked and Firefox said Synchronisation was on and last succeeded 1 second ago. We proceeded to undertake the reset, but after logging back into the same Mozilla account, none of the bookmarks returned, nor did any saved addresses, passwords or browser history.

I was wondering if there is absolutely anything that we can do, or whether someone at Mozilla are able to check the account just in case?

I'm fearing the worst, and partially expecting it, but wanted to log here for sanity's sake, just in case.

Many thanks Ben

I added Firefox to my new laptop and needed to reset my password to login. I recognize a few of my old bookmarks at the top but all of my passwords and login information is gone and none of my old devices are showing up. I have never encountered this issue before, please help.

Closing remote tab on smartphone closes immediately this tab on desktop. But opposite way stopped to work since some update: Remote tab closed on desktop still appear on smartphone. Not any action, notification on smartphone as it used to be. Fresh install Firefox for Android, updated Firefox on PC (Windows11).

Stop with the codes since I am logged in on both devices. Used Firefox for years and years. You are about to lose a loyal client I think I've put in codes/ passwords in 4 different places just to sync my laptop and phone.

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both and they are identical. Why are they not syncing?

After Firefox upgraded to the latest version, Google no longer opens up, bookmarked websites no longer have my username, password, or login account info, and do not recognize my account. Syncing caused all kinds of problems. I'm not happy with Firefox anymore and wish to remove it from my laptop . How do I do this? Sorry...I was once a happy camper. Barbara