सभी प्रोडक्ट Community Forum

Well, I am in a real mess. Three days ago I lost the ability to access my favourite website. I CAN access the website in the Brave browser. The website owner has told me that it is not a problem with my account with them so it must be a Firefox issue. Before this happened I had been trying to move and delete files on my laptop and have got very confused about EVERYTHING. In that I had deleted my Firefox recovery folder(s). I have managed to move them back into my Home folder before they expire. Now I am being asked to enter my "password" to initiate the restore. But the several Firefox passwords in my laptop are not being accepted. How can I get a new password? If that is not possible do I have to delete my Firefox account? What is my best way to recover from this mess? Any advice is greatly appreciated.

My old Mozilla password doesn't seen to work anymore. I need to create a new one before I can sign in....there us no "forgot oassword" key....to create a new one....

Our e-mail became slow, and wont open new e-mails. This has been for at least a week. A few days ago our e-mail account stopped working cokmpletely, and when prompted to sign in, it does not recognize our password. I am contacting you via a different e-mail as we have no access to hrttohrt@charter.net, which has been our primary e-mail account in thunderbird for years. What can we do?

Kubuntu 24.04 Firefox 154.01

{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers."

"Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}

   I am already "signed-in" (by Password Mgr.) so can't get
   the Mozilla Account Sign-in Dialog, so don't see a link to
   "Forgot Password"

{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers. The recovery key keeps this data connected to your account. Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}

   So if I "log out", my data will be erased, and I don't know where -
   or if - I have a local copy.  So far, a search hasn't found anything
   or I don't know exactly what to search for.  Catch-22.  If I could
   get back to the login dialog without losing the stored data, I HAVE
   a Recovery Key.

   What can I do?  Please help me, O'Obi Wan Kanobe!

इस पर पूरी सेटिंग क्यों नहीं हों रही है पासवर्ड भी मानता क्यों नहीं नया पासवर्ड भी नहीं मानता है क्या आखिर अब ऐड देख कर फिर इस पर आया हूँ पर सही हेल्प कहीं नहीं है

my thunderbird email account is not running, and i am trying to re-load it. i need to sign in to do this with my email address [which i have] and my password [which i don't, not used for years]. how do i get a new password or revive the old one?

I got up this morning and got error codes I can't remember and I NEED MY ACCT so I know details of my move to another address and town or else my whole life is gone.

Dyslexia and brain damage

Just wanted to resest password and move forward the code sent doesn't let me back to the page to enter it. So I waste time trying to find it. Just refresh my account. New phone new deal.

I have forgotten my password and even my username in Thunderbird mail. When I try to get a new password, they send it by email. Since I cannot get into email I do not get the code. I want to completely remove my account from the server so I can start fresh. This takes me to username and email + password. I enter the new details and the server having not deleted my account sends, "Incorrect email or password. This is why I want to delete it completely so I can really start a fresh setup. I am using Ubuntu 2404.

Thank you for your help.

Rod.