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A screenshot from Firefox may have caused your PC to malfunction.[Firefoxスクショ画像が原因でpcが故障したかもしれません]

This is my first time on this site, so I'm not sure how to ask a question, and I'm asking it here. [初めてこのサイトに来たので、どの様に質問すればいいか良くわからず、ここで質問させて頂きます。] To put it simply, the … (और पढ़ें)

This is my first time on this site, so I'm not sure how to ask a question, and I'm asking it here. [初めてこのサイトに来たので、どの様に質問すればいいか良くわからず、ここで質問させて頂きます。]

To put it simply, the problem is that "the cause of my PC's malfunction might be related to image files created using Firefox's screenshot function." [結論から言えば「pcが故障した原因が、Firefoxのスクショ機能で作った画像ファイルの影響かもしれない」という問題です。]

Recently, when I copied and moved data to an external HDD for backup purposes, some data failed to transfer. [先日、外付けのHDDにバックアップの為に、データをコピー&移動した際に、一部のデータだけ移動できてない事態が発生しました。]

I realized that the screenshot images I had created with Firefox a while ago were the cause of the failure. Two days after creating the backup, when I tried to start my PC, a black screen with white text saying "A problem occurred and the PC could not start" appeared. [そこで昔Firefoxで作ったスクショ画像が移動できない原因だと気付いたのですが、バックアップを作った2日後からpcを起動しようとすると、黒い画面に白い文字で「問題が発生した為、起動できませんでした」と出る様になりました。]

I tried various things with the support of the PC manufacturer, but the PC is now intermittently starting up, sometimes working and sometimes not, and it seems the PC has malfunctioned. [製造元のpc会社のサポートを受けながら様々な手を尽くしたのですが、pcの電源を入れる度に起動できたりできなかったりする症状となり、pcが故障してしまった様なのです。]

At this point, I was thinking, "Did connecting the HDD cause the malfunction?" [この時点で私は「HDDを接続したのが故障の原因?」と考えていました。]

I was about to send the PC to the manufacturer for repair, and while creating a new backup, I noticed, "I can't delete these screenshot images, and I can't change the file names either?" [pc会社にpcを送って修理してもらおうと思い、新しくバックアップを確保する作業中に「このスクショ画像、削除できないしファイル名も変更できない?」と気付いたのです。]

Upon investigation, I found a website (in Japanese) that states it's a bug in Firefox's screenshot function. https://tete009.seesaa.net/article/520544017.html [調べてみるとFirefoxスクショ機能のバグだと書いているサイトを見つけました。(日本語のサイトです)]

Apparently, Firefox's screenshot function is designed to forcibly save files even if they contain characters that cannot be used in the filename or have an impossible number of characters.

As a result, I suspect, as a layperson, that this may have caused my PC to malfunction. [どうやらファイル名に使用できない文字と不可能な文字数でも、Firefoxスクショ機能では無理やり保存する様にできているらしいのです。 その結果、pcの故障が起こったのではないか?と素人ながら私は考えました。]

Frighteningly, this screenshot image can only be copied, and a mysterious, unidentifiable image file that cannot be deleted, moved, or renamed has already been copied to my HDD. I can't delete it even if I want to, and I don't know what will happen if I do. [恐ろしい事にこのスクショ画像はコピーだけはできる様で、HDDには既に「削除・移動・ファイル名変更が不可能な得体の知れない不気味な画像ファイル」がコピーされており、消したくても消せないし、消したら何が起こるか分からない状況なのです。]

I'm so scared I can't sleep, and my cold symptoms have worsened. [怖くて眠れず風邪の症状が悪化しました。]

If this is the cause of the malfunction, I think I should immediately share this information with everyone and ask for help, which is why I'm asking this question here. [もしもこれが故障の原因ならすぐに皆さんに情報共有し、助けを求めるべきではないかと考え、今回ここに質問させて頂きます。]

I plan to send my PC to the manufacturer soon to have it professionally resolved. [近日中にpcは製造会社に送り、プロの手で解決して頂く予定です。]

However, the HDD is from a different company, and the warranty has expired, so I don't think I can ask them to delete the images. [しかしHDDは違う会社だし、保証期間も過ぎてるので、画像の削除は頼めそうにありません。]

If it's not too much trouble, I would be grateful if you could tell me how to delete the screenshots on the HDD. [差し支えなければHDDにあるスクショ画像の削除のやり方など教えて頂ければ幸いです。]

(I tried deleting them with 7-Zip, but it responded that it could only read the images on the HDD, not delete them.) [(7-Zipで削除する方法は試しましたが、HDDの画像は読み取りだけで削除はできないと反応されました)]

I apologize for the length of this message, but I would really appreciate any advice from those with experience. [長くなりましたが、何卒、先達の皆様の御意見をお聞かせ願えますでしょうか。]

Open

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Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:156.0) Gecko/20100101 Firefox/156.0 Win 11 Home 26H2 26300.9550 and Firefox 157.0 or higher. This problem exists for me, in F… (और पढ़ें)

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:156.0) Gecko/20100101 Firefox/156.0

Win 11 Home 26H2 26300.9550 and Firefox 157.0 or higher.

This problem exists for me, in FF 157.0, FF 157.0.1, and FF 159.0a1


Never saw this issue before FF 157.0

I 'always' save my edited images to my desktop, prior to uploading them to a website. Doesn't matter what image editor I use.

MY problem is "uploading" those images to TenForums and ElevenForum. The upload dialog, before FF 157.0, would always look on the desktop for the image I wanted to upload.

Since FF 157.0... if I save anything to any drive, and then try to upload an image to a website like ElevenForum, the upload dialog will look for the image(s) on whatever drive I saved something to.

Workaround: I restart Firefox AND browse once to my desktop, where the image is located. Then it looks on my desktop every time for images I want to upload... ...UNTIL I save anything to any partition on my drives, then MY problem returns.


I see this problem when uploading images to elevenforum.com and tenforums.com Drag & Drop (in 11Forum), works fine, probably because when I drag & drop I'm declaring the file path automatically. I only see the problem in... Attach > and the upload dialog


This is very hard to explain. I export my bookmarks to F:\Bookmarks After doing that, instead of looking on my desktop where the images are, it looks for them in F:\Bookmarks.

If I save anything (like a text file), on any drive/partition... when I try to upload an image on my desktop to ElevenForum.com the upload dialog doesn't look for the image on my desktop.

I don't see this issue on FF 156.0.1 or any version before FF 157.0

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