सभी प्रोडक्ट Community Forum

Whenever I shop online, when I start to input my credit card number at checkout, the last 4 digits of every credit card I've ever used comes up in Autofill. All I have to do is select one, then select its exp date, and it fills in the slots automatically. I find this very convenient, and I trust that it's secure as long as the site itself is. BUT by now, several of the cards that come up have either expired or are no longer in use. HOW DO I DELETE THEM FROM FIREFOX' AUTOFILL LIST? Please help--I've been unable to find the answer to this Q, though I've thoroughly searched. I'm losing patience. I don't want a lot of unused/expired cards on your Autofill. Thank you! [redacted email from community support forum]

Hi - I am running Thunderbird release 140.12.1esr (aarch64) on a desktop Mac runnning Sequoia 15.7.3.

Thunderbird is set up to take addresses from my personal address book. When I bring up Collected Addresses in the Thunderbird address book, there are no email [or any other kind of] addresses listed. Absolutely nothing in Collected Addresses within the Thunderbird address book.

There are 21 email and other addresses listed in my Mac OSX address book. When I search my stored email messages, Thunderbird brings up each and every address that matches the string in my query. The matches appear to go back more than twenty years.

I have searched the web on how to clear the autocomplete cache. There appear to be several different methods. I have tried bringing up the matches via the string and the resulting query, and then scrolling through the matches with the down arrow key. When I reach an address I would like to remove from the autocomplete cache, I have tried clicking on various combinations of keys. These combinations include:

1) Shift + Delete keys 2) Option + Delete keys 3) Command + Delete keys 4) Option + Command + Delete keys 5) Just the Delete key

My intuition tells me the autocomplete cache must be stored somewhere in a file. I cannot conceive of the autocomplete cache being maintained across versions, hosts, etc. over a period spanning twenty years without getting stored in a file.

Please enlighten me on how to clear out the junk email addresses in my autocomplete cache.

Thanks in advance for your help.

Regards,

Corwin

I use Firefox for Linux on a Lenovo ideacentre desk top and on an Android mobile (Google Pixel). I live in the UK. I've saved my debit card details on both devices and autofill works perfectly on my phone but won't work on the PC. I've checked settings multiple times and everything seems to be properly set. I've just checked (via about:config) that my regions supports autofill and it does. When I try to use autofill, my card details appear in a box but when I click on the card number to fill the details, nothing happens! I've tried disabling the extensions I normally use on the desk top (Privacy Badger and ClearURLs) but that didn't resolve the problem. Any help would be appreciated.

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add new methods. The old methods do not show up, i.e. the list is blank. I have many old payment methods that I'd like to delete that show up in drop-down when I click in a credit card number field. Thanks, Ed Moulton

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please see screenshot link text

I have card data saved for a number of cards in Firefox, and I am looking to clean that data up. However, when I go to Settings>Passwords and autofill>Payment methods>Manage payment methods no cards are showing up as saved. I also know that this is not Lastpass causing issues, as this card data is not saved in Lastpass. I have attached screenshots of both the manage payments page and the card data showing up for autofill selection on a webpage add payment method screen.

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

The summary says it all. Some time in the pas few days, my saved payment methods disappeared. If I try to use Add new payment method, enter my information and then save, the same things happens. It just disappears as if I hadn't done anything. Any suggestions on why it's suddenly refusing to remember my payment info?

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am able to select one, and it usually temporarily shows the fields to be filled, when the menu closes, the auto-fills are gone! It's worse than not having autofill at all. This seems to happen the majority of sites where I try to use it.

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.